You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Lara W.LW

Lara W.

Virtual Assistant | Organization & Customer Service

€125/day
Bielefeld, DE
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
Back to original language

About Lara

Hello, I am Lara – an experienced, structured, and dedicated all-rounder for all organizational tasks in the back office.

In my main job, I have been responsible for the entire organizational process of a company for several years – from customer care to invoice creation, from purchasing to personnel support. I now also use this diverse experience as a virtual assistant for freelancers, entrepreneurs, and small teams.

🔧 What I will take off your plate:
• Email processing & customer service
• Order processing & order management
• Dispatch & goods coordination
• Invoice creation & preparatory accounting
• Personnel management (e.g., onboarding, document maintenance)
• Organization of processes, calendars & tools
• Research, data maintenance & administrative tasks

💡 Why you should work with me:
• I bring extensive practical experience
• I work proactively, reliably, and discreetly
• I think ahead and provide holistic relief
• I am also available during off-peak hours (evenings/weekends)

Whether you are looking for someone to structure your internal processes, provide friendly customer support, or actively support you behind the scenes – I am here for you. Remote, flexible, and professional.

I look forward to our collaboration!
  • German

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Selbstständige Virtuelle Assistentin (freiberuflich)
    Virtual Assistant
    August 2025 - Today (10 months)
    As a freelance virtual assistant, I support freelancers, small businesses, and teams in all areas related to organization, customer care, and operational day-to-day business.

    My typical tasks include:
    • Structured processing and organization of emails & inquiries

    • Customer service & customer communication (1st level support, follow-up)

    • Order processing & order processes – from receipt to invoicing

    • Dispatch & goods coordination (e.g., appointment and delivery planning)

    • Management of personnel documents & support in recruiting onboarding

    • Purchasing of goods & cooperation with suppliers

    • Maintenance of documents, master data & internal processes

    I work remotely, independently, and with the clear goal of relieving my clients – through well-thought-out processes, clear communication, and absolute reliability. My focus is always on efficiency, structure, and sustainable relief.
    Virtual Assistant Purchasing Coordination of internal processes & office organization Backoffice Organizational Talent
  • Lauprecht Holzimpot GmbH
    Corporate Office Manager | Sales Manager
    IMPORT AND EXPORT
    October 2022 - Today (3 years and 8 months)
    In my current role, I am responsible for all organizational processes within the company – from day-to-day business to strategic background tasks.

    My area of responsibility includes, among others:

    • Customer service & customer acquisition: I professionally and friendly support existing customers, answer inquiries, and am the first point of contact for problems. In parallel, I support the targeted acquisition of new customers.

    • Order processing & purchasing: I process and monitor orders from receipt to delivery, organize goods purchasing, coordinate deliveries, and ensure a smooth process throughout the entire logistics chain.

    • Dispatch & goods management: I plan goods availability, create demand forecasts, and optimize ordering processes in close coordination with purchasing.

    • Invoicing & accounting-related activities: I create invoices, check incoming and outgoing documents, and support preparatory accounting tasks.

    • Personnel-related tasks: I take on organizational tasks in the personnel department – e.g., document management, onboarding processes, and coordination.

    • Backoffice & Administration: I keep the team's back free behind the scenes – through structured workflows, clearly regulated processes, and proactive organization.

    This versatile role requires a high degree of independence, reliability, and structured thinking – qualities that I possess and demonstrate daily. I am used to managing multiple tasks simultaneously, setting priorities correctly, and maintaining an overview at all times.

    With my experience in the organizational backbone of companies, I am ideally equipped to efficiently support you or your business as a virtual assistant.

Recommendations

Be the first to recommend Lara

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Skill set

Categories