Freelancer profile translated to English.

Description

Looking for a reliable right-hand to save you time and streamline your organization?

With 3 years of experience in demanding environments (aesthetic medicine, luxury hospitality, events), I support entrepreneurs, coaches, VSEs, SMEs, and healthcare professionals who want to delegate to focus on what matters most.

📊 Concrete results:

· +€25,000 in revenue generated in 4 months from the start of the position

· Coordination of ~180 patients/week

· Management in an environment of +700 employees

✅ My services:

· Email, calendar, and appointment management

· Administrative support and file tracking

· Document drafting, formatting, and translation

· Customer support (email, chat, phone, WhatsApp)

· Premium reception and customer relations

· Medical secretarial services & patient coordination

· Social media and e-reputation management

· Visual creation with Canva

· Project coordination (Trello / Notion / Asana / ClickUp)

· Task automation and time-saving

🛠 Tools: Office Suite, Excel, Canva, Pabau, Protel, Slack, Notion, Trello, Gmail, Flodesk

🌍 Quadrilingual French – English – Spanish – Armenian, ideal for international clientele.

📍 Available remotely or on-site in the Paris region.

You save time. You focus on your development. I'll handle the rest.

👉 Contact me — I adapt to each client and offer tailor-made support.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Spanish
Fluent
Armenian
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

CLINIQUE
Medical Assistant
HEALTH AND WELLNESS
January 2025 - Today (1 year and 5 months)
Paris, France
Medical and versatile assistant in a premium aesthetic medicine clinic (Paris VIII), responsible for the complete organization of the practice and supporting a demanding clientele.

Key interface between the doctor and patients, with constant attention to confidentiality, service quality, and customer experience.

· Reception and personalized follow-up of patients (in-person, phone, WhatsApp, email)
· Optimization and maximization of the schedule for ~180 patients/week
· Daily coordination of the practice and file management
· Maximization of appointments and daily revenue increase
· Advice and sale of cosmetic products: +€25,000 in personal revenue 4 months after starting the position
· Management of e-reputation and customer reviews
· Inventory management and product restocking

Proficient tools: Pabau, Office Suite, WhatsApp Business, Gmail, Webex
Customer Relations Consulting Sales E-reputation Calendar Management
CLINIQUE
Medical Secretary
HEALTH AND WELLNESS
September 2024 - January 2025 (4 months)
Paris, France
Medical secretary in an aesthetic clinic, responsible for the complete organization of the secretarial services and daily administrative management.

· Management and optimization of the schedule and appointments
· Handling of special patient requests
· In-person and telephone reception of patients
· Organization of days to maximize practice efficiency
· Email management and administrative follow-up of patient files
· Interface between patients and the doctor
Schedule Management Communication Email Marketing In-person and Telephone Reception Consulting
Haveagooday
Reception and Events Officer
ENTERTAINMENT AND LEISURE
November 2023 - September 2024 (10 months)
Paris, France
Reception and office manager in a 10,000m² building hosting +700 employees (French and foreign) for three companies simultaneously.

· Reception, orientation, and information for visitors and service providers
· Team management during replacements: supervision of the reception team, dispute resolution, and building responsibility
· Management of two telephone switchboards in parallel
· Organization and implementation of corporate events (budget management, needs coordination)
· Preparation and assistance for meetings on event and editorial projects
· Training of replacements on internal processes
In-person and Telephone Reception Event Organization Team Management Budget Management Project Management