Freelancer profile translated to English.
Back to original languageAbout Lantotsiory Zo Mbolatiana
I am a versatile virtual assistant and I work as a freelancer. I specialize in customer support and after-sales service and offer my services to relieve you of your secondary tasks to allow you to focus on your goals.
I hold a professional Master's degree in Budget Design and Control, but nevertheless, I am versatile due to my professional experiences which are:
- Financial management (quotes, invoicing, cash flow monitoring, dashboards, monitoring of accounts receivable/payable)
- Administration (secretarial work, managing your diary, calls, and emails, invoicing)
- Management of the order, purchasing, and procurement process
- Customer relations (after-sales service, customer management, and customer relations)
- Project management (Trello, Asana, Evernote)
- Human resources management
- Database management
- PMO
- Organization of training courses, workshops, seminars
- Budget management (programming, forecasting, variance analysis, and correction)
- Human resources management (recruitment, administration)
- Data management (data entry, archiving, filing, database creation and administration)
- Transcription (interviews, meetings)
- Management of your visibility on social networks (Community Management)
I also master the Office suite for editing various types of documents and contracts, mail merge invitations, creating presentation slides in PowerPoint, and maintaining your databases in Excel and/or Access.
French
Fluent
Malagasy
Native or bilingual
Remote only
Primarily works remotely
Experience
- PMEAdministrative and Financial ManagerRESTAURANTS AND FOOD SERVICEMay 2025 - Today (1 year and 1 month)- Sales management (management of quotes and invoicing)- Payment monitoring- Supplier and customer credit monitoring- Cash flow monitoring- Customer monitoring
- PMEAdministrative and Financial ManagerJanuary 2025 - October 2025 (9 months)Paris, France- Financial management (processing accounting data, invoicing, monitoring of payments and due dates for clients/suppliers, cash flow monitoring, cost and margin management, dashboards on Excel, Odoo, verification and archiving of invoices, bank monitoring and reconciliations, cost allocation)- Management of tender contracts (preparation of documents, analysis of requirements, coordination of information, compilation of BPU/DQE)- Contractual management: creation of files and updating of legal documents, contract compilation, compliance, validation of agreements)- Project coordination (organization, to-do lists, Trello)- Operational management, minutes, presentation slides, reporting, order and purchase monitoring)- Optimization of administrative operations (implementation of structures and dashboards, daily system optimization, management of administrative/legal documents, contract management)- Administration of the catering service provider for a senior residence (order and invoicing management, customer support)- Processing of statistical data on Excel/databases (extraction, exploitation...)- AI Tools (ChatGPT, Copilot, DeepSeek, Gamma, Gemini...)
- TELMAPartnership Back Office OfficerTELECOMMUNICATIONSSeptember 2011 - May 2015 (3 years and 8 months)Antananarivo, Madagascar- Mobile Banking Project Manager (planning, monitoring, and management of strategic accounts)- Mobile Banking Grand Accounts Project Management Support: processing transfers/claims- IT Equipment Manager- Mobile Banking Technical Management: transaction monitoring- Supervision and management of MVola network promotions- Preparation of various administrative documents (reports, reviews, meeting minutes, travel orders, mission orders, contracts, leave schedules)- Secretarial services (archiving and filing)- Vehicle fleet manager (scheduling, fuel consumption monitoring)- Logistics and stock management of telecommunication products (purchasing and procurement)
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Education
- Master I in Budget Design and ControlI.S.S.S.G E.M.II.R CONSULTING2013Spécialisation en Gestion de production, Gestion des ventes, Organisation d'entreprise, Contrôle de Gestion, Gestion Budgétaire, Conception de système budgétaire, Suivi budgétaire, calcul des marges et coûts.