Lanto Edouardiho Andriamihaja

Supervision and coordination of the control room agent team, responsible for the smooth running of surveillance operations. Real-time monitoring of security systems (CCTV, alarms), incident management, and escalation to competent authorities if necessary. Drafting and validation of activity reports, quality control of data entered by the team. Guarantee of compliance with internal procedures and operational continuity during shifts.

Real-time surveillance and monitoring of security systems via a centralized control room. Monitoring of video feeds (CCTV). Management of alerts and incidents, entry and updating of activity reports in internal computer tools. Coordination with field teams to ensure a rapid response to reported situations. Maintenance of an accurate log of events throughout shifts.