Freelancer profile translated to English.
Back to original languageAbout Lana
Hello, currently in charge of reception in outdoor hospitality, I wish to put my skills at your service.
Being in customer service and administration, I can help you with various tasks.
- Processing emails
- Handling complaints
- Responding to information requests
- Data entry and layout of documents from your notes
- Canva Support
I am available in the evenings and also on Wednesdays and Thursdays. Autonomous, organized, used to customer disputes and office tasks, contact me to help you manage your time-consuming daily tasks.
Lana
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- Homair VacancesReception ManagerJune 2023 - Today (3 years and 1 month)I started as a receptionist after my tourism BTS and had the opportunity to take on more responsibilities in this profession, I progressed to the role of referent and then manager in a large outdoor hospitality establishment.
- Communauté de communesCitizen Contribution - AdministrativePUBLIC SECTORMay 2022 - May 2022Updating information for a file of all territories of the CC.Phoning, emailing, layout of an inventory, preparation of documents for all employees.
- Office de tourismeWelcome Agent - Tourist OfficeJanuary 2022 - December 2022 (11 months)Intern during my tourism BTS, I held the position of reception as well as in the group service in the design and sale of services and that of service providers by updating information.
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Education
- BTS TourismLycée Charles de Gaulle, Compiègne2023
- General Baccalaureate with specialization in LLCE and Art HistoryLycée Pierre d'Ailly, Compiègne2021