Freelancer profile translated to English.

Description

My name is Lamya, I have 6 years of experience in customer service and assistance.

Since my last professional experience, I was on parental leave.

I am very motivated to resume my professional activity in order to leverage my professional and personal skills which have allowed me to acquire various qualities such as organization, listening and patience.

I remain at your disposal for more information.

Best regards,

Sincerely.

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

CPE ENERGIE
Sales Assistant
ENERGY AND UTILITIES
November 2014 - August 2015 (10 months)
Nancy, France
Processing of bonus files
Customer follow-up
File validation
Informing customers about the bonus (boiler installation, insulation)
GAN PATRIMOINE
Administrative Assistant
BANKING AND INSURANCE
April 2011 - November 2011 (8 months)
Vandœuvre-lès-Nancy, France
Telephone switchboard
Appointment scheduling
Physical and telephone reception
Creation of tools and team monitoring
sfr
Customer Service Representative
ENTERTAINMENT AND LEISURE
March 2010 - November 2010 (9 months)
Nancy, France
Customer advisor for SFR
Inform and advise customers
Subscription modification
Processing of follow-ups