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Lamine NdiayeLN

Lamine Ndiaye

File Manager

€150/day
Casablanca, MA
0-2 years
Claims Management
Writing
Administrative Assistance
Customer Service
French English Translation

Average response time: 1 hour

Freelancer profile translated to English.
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About Lamine

  • French

    Native or bilingual

  • English

    Conversational

Remote only
Primarily works remotely

Experience

  • Intelcia Maroc (Projet SFR)
    File Manager
    June 2019 - Today (7 years)
    • • Complete management of customer complaints (Level 2): billing analysis, cancellation of unpaid amounts, and commercial gestures.
    • • Management of legal protection measures: analysis of court orders and contract compliance (reinforced/modified guardianship).
    • • Estate management: interface with notaries, processing of death certificates, and regularization of deceased persons' accounts.
    • • Admissibility and compliance analysis: strict verification of supporting documents (KYC, RIB, CNI).
    • • Direct interface with Judicial Representatives (MJPM) and legal professionals in France.

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Education

  • 1st year Bachelor's degree in Sociology
    Gaston Berger University of Saint-Louis
    Licence 1 en Sociologie
  • High School Diploma
    Angela Davis School of Dakar
    Baccalauréat
Check out Lamine's education

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