About Lamine
French
Native or bilingual
Experience
- CEREMAUser Support Technician & IT Assistance (Helpdesk)PUBLIC SECTORJanuary 2024 - Today (2 years and 7 months)Bron, FranceHandling and resolving IT incidents (Level 1/2 support)Managing user requestsInstalling, configuring, and updating software via SCCMAdministering user accounts in Active Directory (creation, modification, deletion, rights management)Creating and managing user profilesSupport and assistance for the Microsoft Office environmentDiagnosing and troubleshooting workstationsConfiguring, setting up, and troubleshooting mobile phonesManaging mobile phone lines and call forwardingInstalling and configuring mobile messaging
- ImmobilierIT TechnicianREAL ESTATEJanuary 2023 - January 2023 (1 month)Lyon, FranceDeployment and configuration of user workstationsMastering and preparation of workstationsData backup and restoreSoftware installations
- AutoIT TechnicianDIGITAL AND ITJune 2023 - Today (3 years and 2 months)Mâcon, FranceDeployment and configuration of user workstationsMastering and preparation of workstationsData backup and restoreManagement and restoration of access to servers and network drives
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Education
- Master 2 in Automated Systems EngineeringUniversité Claude‑Bernard Lyon 12020