Freelancer profile translated to English.
Back to original languageAbout Lalaina Eva
Lacking time to answer your emails or manage your customer service?
I help you provide a professional and responsive experience to your clients.
✅ Email Management
✅ Client Responses
✅ Handling requests and complaints
✅ Inbox Organization
✅ Support via chat or social media
Serious, organized, and comfortable with digital tools, I guarantee you:
A clear and professional communication
Total confidentiality
Careful work delivered on time
Entrust me with your customer support to focus on growing your business.
French
Native or bilingual
English
Conversational
Remote only
Primarily works remotely
Experience
- Moi-mêmeFreelancerJuly 2024 - Today (2 years and 1 month)
- Virtual Assistant / Customer Support / Support via chat or social media.
- Creation of a handmade childcare accessories brand.
- FIREWORK CREATIVE PRODUCTIONCustomer project managerPRESS AND MEDIAMay 2024 - July 2024 (2 months)Antananarivo, MadagascarCustomer relations / Administrative management / Executive assistance / Debt collection / Secretarial work / Team management
- Akanga 2.0Junior Project ManagerEDUCATION AND E-LEARNINGMarch 2024 - April 2024 (1 month)Antananarivo, MadagascarProject Management
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Education
- Certificate of completionAkanga 2.0 Training2023Marketing sur les réseau sociaux
- Certificate of completionAkanga 2.0 Training2023Formation en prise de photo et vidéo sur smartphone
Certifications
- English for Career Development MOOCOnline Professional English Network2024