Freelancer profile translated to English.

Description

Are you looking for an expert in prospecting, telemarketing and customer relations who combines performance, rigor and commercial spirit? You've come to the right place.

With more than 8 years of experience in qualified lead generation, remote sales and sales team management, I support companies and agencies in achieving their commercial objectives.

✅ What I bring to you:

Well-qualified, truly exploitable leads

A speech adapted to your target, with an effective script

A positive customer experience from the first contact

Clear and impactful presentations for your teams or prospects

Coaching or training on your tools or commercial processes

📈 Whether you need occasional reinforcement, a turnkey project or regular support, I adapt to your needs.

🔧 Tools mastered: Salesforce, Ringover, Aircall, various CRMs, Google Suite, Canva, PowerPoint…

➕ Available in teleworking – I respond quickly and I always work with a smile 😄

Industry field of expertise

Languages

French
Native or bilingual
Arabic
Native or bilingual

Workplace preferences

Can work on-site

Casablanca (up to 50km)

CDiscount
Supervisor
January 2023 - January 2024 (1 year)
Accompany potential customers online via live chat to advise them, answer their questions, guide them and facilitate the purchase decision before finalizing their order.
NOAH CALL TANGER
Quality service manager
January 2021 - January 2023 (2 years)
Ensure the implementation, monitoring and continuous improvement of the quality system within the training center, in accordance with standards (Qualiopi, ISO, etc.) and the requirements of funders.
GROUPE ASSU2000 TANGER
Trainer
January 2017 - January 2021 (4 years)
Training of sales teams, with the objective of strengthening the technical and commercial skills of employees and improving the overall performance of the teams.