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Laetitia T.LT

Laetitia T.

virtual assistant - office manager

€180/day
Milly-la-Forêt, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Laetitia

With approximately 15 years of experience in various structures, I offer my telecommuting services with the possibility of traveling to your premises.
Anticipating needs, supporting managers and employees on a daily basis.
Exchanges and problem solving with all internal and external stakeholders.
Proactive, involved, creator of well-being in the company, team cohesion, congruence and benevolence.
Transparency and professionalism.
  • English

    Fluent

  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • PI ELECTRONIQUE
    Executive Assistant
    RESTAURANTS AND FOOD SERVICE
    April 2010 - April 2013 (3 years)
    Les Ulis, France
    Management of the general manager's assistantship, internal and external communication, management of information flows, reporting, emailing, mail merge, calls for tenders, management of general services.
    Budget monitoring, handling telephone calls, calendar management, organization of meetings and various internal events, organization of events, cash management.
    Organization, optimization and monitoring of administrative operations.
    Management of the company's database and meeting rooms, ease in public speaking, rapid note taking. Writing quality. Creation and optimization of processes.
    executive assistance budget monitoring Communication mail merge emailing calls for tenders general services phone calls calendar management
  • Sanofi
    Fleet Manager - Sanofi
    PHARMACEUTICALS INDUSTRY
    October 2013 - January 2015 (1 year and 3 months)
    Massy, France
    Management of the mobile telephony fleet of Sanofi users (10,000 terminals).
    Management and reception of orders, order tracking, email processing, updating databases and the fleet, creation and termination of telephone lines, assignment of terminals to users, dispute processing, management of APPLE after-sales service, verification and monthly consumption reports, stock management, preparation of quotes, extraction of incidents and user requests, reporting, sending of relocated stocks, creation of Air Watch accounts, hotline, terminal configuration, routing of packages.
    after-sales service Hotline Reporting database Microsoft Excel dispute management Emailing
  • Forch
    Sales Assistant
    AUTOMOBILE
    March 2015 - January 2018 (2 years and 10 months)
    Montereau-sur-le-Jard, France
    Management of customer disputes, order errors and invoicing Management of sales force stock inventories. Control of daily reports, delivery times and outstanding balances. Headquarters/sales force/customer interaction.
    commercial clientele administrative billing stock management

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Education

  • BEP IN SECRETARIAL PROFESSIONS
    Marie Laurencin High School - Mennecy
    2000
  • Professional secretarial baccalaureate
    Marie Laurencin High School - Mennecy
    2002

Certifications

  • Certified in Sophrology and Relaxation
    Institut Cassiopée
    2018
    workshop creation relaxation dynamic relaxation sophrology Korean relaxation Stress management tools team building

Skill set (38)

Categories

  • Other