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Laëtitia SnappLS

Laëtitia Snapp

Artisan pastry chef, chocolatier, and sweet caterer

€140/day
Valenciennes, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Laëtitia

Welcome

🍫 Tailor-made treats to make an impression.

At La Tribu du Chocola, we primarily support companies in their key moments:
trade shows, seminars, product launches, works councils, client gifts...
Our specialty? Creating personalized chocolates and artisanal sweets that leave a delicious memory.

But our expertise doesn't stop there:
we also offer a complete range of sweet catering:
✨ Platters of small pastries, fine pastries, homemade biscuits, always handmade with French, local, and seasonal ingredients.

✨ We also work hand in hand with food professionals to enhance their sweet creations with unique, tailor-made, and 100% personalized pieces.

And since we love celebrating all the moments that matter,
we are also present for your private events:

weddings, birthdays, baby showers, bachelorette parties..., rustic candy bars for a unique moment.

Workshop possibilities,

👉 Taste, authenticity, artisanal production, and a touch of creativity:

Welcome to our gourmet tribe.
  • French

    Native or bilingual

Can work on-site
Valenciennes (up to 50km)

Experience

  • Au fournil des Délices
    Apprentice pastry chef, chocolatier, and confectioner
    RESTAURANTS AND FOOD SERVICE
    August 2021 - June 2023 (1 year and 10 months)
    Rouvignies, France
    Auchan in Valenciennes and Le Fournil Des Délices in Rouvignies August 2021 to June 2023
    Daily and weekly organization, workstation setup, stock management, traceability management, storage of goods in designated areas, application of health and safety standards. Customer relations, packaging, and display maintenance. Production of on-site made entremets (strawberry cake, mocha...), tarts, travel cakes, biscuits, chocolate decorations, chocolate bonbons, and chocolate commercial pieces as well as confectionery. Proactive in the development of new products.
  • Helpline
    Technical Referent / Desk Technician
    TELECOMMUNICATIONS
    January 2017 - January 2019 (2 years)
    Marcq-en-Barœul, France
    Training and support for desk agents on their onboarding, ticket tracking and back-office processing. Teamwork and supervision. Breakdown reporting, diagnosis and handling, troubleshooting, N1 and N2 technical assistance. Use of IT software related to the activity (including old CRM tool with coding). Complaint, stock, order, and delivery management. B2B and B2C missions.
  • Clictel
    Call Center Agent
    January 2017 - April 2017 (3 months)
    Calais, France
    Training and support for desk agents on their onboarding, ticket tracking and back-office processing. Teamwork and supervision. Breakdown reporting, diagnosis and handling, troubleshooting, N1 and N2 technical assistance. Use of IT software related to the activity (including old CRM tool with coding). Complaint, stock, order, and delivery management. B2B and B2C missions.

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Education

  • BEP MRH
    2008
    BEP MRH
  • Baccalauréat STG CFE
    2010
    Baccalauréat STG CFE

Skill set

Categories

  • Other