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Description

Welcome

🍫 Tailor-made treats to make an impression.

At La Tribu du Chocola, we primarily support companies in their key moments:

trade shows, seminars, product launches, works councils, client gifts...

Our specialty? Creating personalized chocolates and artisanal sweets that leave a delicious memory.

But our expertise doesn't stop there:

we also offer a complete range of sweet catering:

✨ Platters of small pastries, fine pastries, homemade biscuits, always handmade with French, local, and seasonal ingredients.

✨ We also work hand in hand with food professionals to enhance their sweet creations with unique, tailor-made, and 100% personalized pieces.

And since we love celebrating all the moments that matter,

we are also present for your private events:

weddings, birthdays, baby showers, bachelorette parties..., rustic candy bars for a unique moment.

Workshop possibilities,

👉 Taste, authenticity, artisanal production, and a touch of creativity:

Welcome to our gourmet tribe.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Valenciennes (up to 50km)

Au fournil des Délices
Apprentice pastry chef, chocolatier, and confectioner
RESTAURANTS AND FOOD SERVICE
August 2021 - June 2023 (1 year and 10 months)
Rouvignies, France
Auchan in Valenciennes and Le Fournil Des Délices in Rouvignies August 2021 to June 2023
Daily and weekly organization, workstation setup, stock management, traceability management, storage of goods in designated areas, application of health and safety standards. Customer relations, packaging, and display maintenance. Production of on-site made entremets (strawberry cake, mocha...), tarts, travel cakes, biscuits, chocolate decorations, chocolate bonbons, and chocolate commercial pieces as well as confectionery. Proactive in the development of new products.
Helpline
Technical Referent / Desk Technician
TELECOMMUNICATIONS
January 2017 - January 2019 (2 years)
Marcq-en-Barœul, France
Training and support for desk agents on their onboarding, ticket tracking and back-office processing. Teamwork and supervision. Breakdown reporting, diagnosis and handling, troubleshooting, N1 and N2 technical assistance. Use of IT software related to the activity (including old CRM tool with coding). Complaint, stock, order, and delivery management. B2B and B2C missions.
Clictel
Call Center Agent
January 2017 - April 2017 (3 months)
Calais, France
Training and support for desk agents on their onboarding, ticket tracking and back-office processing. Teamwork and supervision. Breakdown reporting, diagnosis and handling, troubleshooting, N1 and N2 technical assistance. Use of IT software related to the activity (including old CRM tool with coding). Complaint, stock, order, and delivery management. B2B and B2C missions.