Freelancer profile translated to English.
Back to original languageAbout Laetitia
Customer relations officer and administrative assistant with over 15 years of experience, I support companies and local authorities in the daily management of their administrative activities.
Accustomed to being a key point of contact for users and clients, I handle reception, file monitoring, request management, telephone and written communication, as well as administrative organization.
Rigorous, organized, and reliable, I quickly adapt to existing tools and procedures. I can provide support on a temporary basis or for longer-term assignments, on-site or remotely as needed.
I am available immediately.
French
Native or bilingual
Can work on-site
Montereau-Fault-Yonne (up to 50km)
Experience
- MairieFinancial and Administrative Management OfficerPUBLIC SECTORSeptember 2014 - Today (11 years and 9 months)Montereau-Fault-Yonne, FranceManagement of the municipal treasury: cash collection, revenue monitoring, and control of financial operations.Maintenance and monitoring of accounting documents related to the treasury, verification of the compliance of operations, and adherence to administrative procedures.Liaison with internal departments, users, and the Public Treasury.Rigor, reliability, and strict adherence to deadlines and regulatory obligations.
- mairieAdministrative Assistant / User Relations, Administrative ManagementPUBLIC SECTORJanuary 2005 - Today (21 years and 5 months)Montereau-Fault-Yonne, FranceReception and support of users within a local authority.Management of administrative requests, information, and guidance for the public in person, by phone, and in writing.Processing, monitoring, and updating of administrative files in compliance with procedures and deadlines.Treasury management tasks: cash collection, treasury maintenance, monitoring of financial operations, and adherence to confidentiality rules.Collaboration with various municipal departments, organizational skills, administrative rigor, and quality of user relations.Management of incoming calls and written requests (emails, letters).Service-oriented, excellent communication, autonomy, and reliability in daily task management.
Recommendations
Be the first to recommend Laetitia
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- BEP Sales - Commercial ActionLycée Flora Tristan1997Formation orientée vers la relation client, la vente et la gestion commerciale. Accueil et conseil des clients, techniques de vente, gestion des stocks et des commandes. Organisation du travail, suivi administratif et communication professionnelle.