Freelancer profile translated to English.
Back to original languageAbout Laetitia
Welcome!
I am here if you have specific needs and the necessity to "delegate". I am available to support you with external services (occasional or permanent).
After 20 years of salaried experience in administrative and commercial assistance, I now offer my help as a freelancer and remotely 💻.
🎯 Our common goal:
- Identify your needs and find effective solutions
- Put my knowledge at your service and save you time
- Establish a more serene daily professional climate
- Anticipate obstacles
💡 The solution:
-> Professional support with "KAVILAË", an EI created this year with a web page available to discover me a little better.
💎 My strengths:
Diplomacy, listening, and communication.
These are the values that best represent me.
Over the years, they have strengthened and lead me to confirm that SOFTSKILLS also carry weight in the professional balance.
Skills of course have their primary place.
However, encompass all these factors and you will establish a fulfilling working relationship.
My professional commitment is matched only by the merit of succeeding in achieving a goal 🥇.
📑 My skills 📑:
- Management of quotes, scheduling, invoicing, and checking unpaid invoices,
- Follow-ups (delivery and payment deadlines),
- Customer relations (after-sales service emails and loyalty),
- Preparation and proofreading of documents,
- Creation of 2D visuals for social media distribution (visual identity, banners, etc.),
- Proofreading, writing, layout, publication scheduling, administration, and moderation of social media groups.
I am always open to discovering new tools and new professional practices to which I adapt quickly, and I look forward to talking with you.
I invite you to contact me if you wish.
See you soon
Laetitia
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- KAVILAË ServicesRemote Administrative and Commercial AssistantPUBLIC SECTORFebruary 2024 - Today (2 years and 5 months)59280 Armentières, FranceMain tasks:- Administrative and commercial coordination (Remote external services)- Management of quotes, scheduling, invoicing, and checking unpaid invoices (Invoice Home)- Follow-ups (delivery and payment deadlines),- Customer relations (after-sales service emails and loyalty),- Preparation and proofreading of documents,- Enhancement of visual identity / 2D creations (Newsletters, CD Digipack Design, YT Banner, post writing and scheduling, social media moderation and administration).
- BISCUITS DELACRESupplier RelationsJune 2022 - December 2023 (1 year and 6 months)59850 Nieppe, FranceMain tasks:- Supplier coordination: Interface for indirect purchasing / internal relays.- Monitoring of quality and invoicing disputes,- Follow-up of payments and deliveries,- Administrative management of external service contracts,- Creation of supplier accounts.- Monitoring of PPE consumption
- Euro Protection SurveillanceCustomer Acquisition and Relations AdvisorOctober 2021 - July 2022 (9 months)Verlinghem, FranceMain tasks:- Conversion of leads into customers- Quality/satisfaction assurance- Management of after-sales service issues / Loyalty- Customer follow-up file management- Handling incoming and outgoing calls
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Education
- Higher Technician Certificate (BTS), Sales and Commercial CommunicationAFPI2021Brevet de technicien supérieur (BTS), Action et communication commerciale