You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Laetitia OdenLO

Laetitia Oden

Project Manager Customer Support and Relations

€550/day
Les Avenières Veyrins-Thuellin, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
Back to original language

About Laetitia

Hello!

Because it's (very) good to deliver a good product, we must also think about what comes after! A support service allows you to retain your customers by answering their questions and addressing their issues! As a Customer Support and Relations Project Manager for several years, I can assist you with setting up or redesigning your support assistance service (implementing tools, service performance indicators, etc.) for your product, and training your employees in customer relations.

Do not hesitate to contact me to discuss your project!
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • ITG
    Project Manager Customer Support & Relations
    DIGITAL AND IT
    January 2020 - Today (6 years and 4 months)
    Le Bourget-du-Lac, France
  • Kaizen Solutions
    Web Integrator / Project Manager Customer Support & Relations
    DIGITAL AND IT
    July 2016 - January 2020 (3 years and 5 months)
    Le Bourget-du-Lac, France
  • SULLY GROUPE
    Web Developer
    DIGITAL AND IT
    April 2016 - July 2016 (3 months)
    Annecy, France

Recommendations

Be the first to recommend Laetitia

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Education

  • Higher National Diploma in Management Information Technology, Application Developer Option
    Lycée Jean vilar - 78 plaisir
    2008

Skill set

Categories