Laëtitia Hérault

👋 Hello, I am Laëtitia Hérault, a passionate and versatile independent administrative and accounting assistant. After 20 years of experience in administrative assistance (transport, commerce, social, and legal sectors), I decided to embark on entrepreneurship to bring my expertise to companies looking to outsource their secretarial needs.

🛠️ My services:

📋 Administrative management: document typing, filing, agenda management

📞 Telephone reception: appointment scheduling, call filtering

✉️ Email management: sorting, replying, follow-up

📚 Accounting assistant: management of current accounting operations in compliance with legal regulations

🧑🏻‍🔧 Customer relations services: answering customer questions and resolving their issues. Handling complaints and dissatisfaction. Offering personalized service. Managing returns, warranties, and repairs.

💼 Commercial assistance: quote preparation, invoicing

📊 Reports and activity monitoring

🌟 What sets me apart:

✔️ Versatility: I adapt to your needs for various tasks

✔️ Empathy: I place great importance on listening to better understand your expectations

✔️ Flexibility: Available for on-site or remote interventions, occasional or regular

My goal? To free you from administrative tasks and accounting operations (within legal limits) so you can focus on your core business.

🎯 Are you a company, a craftsman, an association? Let's collaborate!

I am convinced that my expertise and my sense of service can provide you with valuable daily support.

Let's work together to simplify your administrative management!

📩 Contact me today to discuss your needs and see how I can assist you.