About Laetitia
French
Native or bilingual
Spanish
Native or bilingual
English
Fluent
Experience
- BlankQA ManagerBANKING AND INSURANCEJanuary 2021 - Today (5 years and 5 months)
- ProwebCE • EdenredHead of QAE-COMMERCEJanuary 2019 - November 2020 (1 year and 11 months)Levallois-Perret, France🎯 Head of QA for all ProwebCE solutions within the Edenred group.💥 Team spread across 5 Product teams > E-commerce / Back Office / Middle Office / Mobile Applications / SaaS Management SolutionBUILDING AND IMPLEMENTING THE QA TEAM👉🏻 Recruitment, skill development, and support for team members👉🏻 Team structuring👉🏻 Definition and implementation of the overall testing policy and strategy👉🏻 Definition and implementation of processes, best practices & tools to be used👉🏻 Evaluation and improvement of processesSUPERVISE, COORDINATE TESTS AND ENSURE THE PROPER FUNCTIONING OF DIGITAL PRODUCTS👉🏻 Management & steering of the testing team (16 people) distributed across product teams and squads👉🏻 Workload estimation and test planning👉🏻 Ensure adherence to project commitments👉🏻 Organization of project delivery > Monitoring and control of test implementation and executionRELEASE MANAGEMENT👉🏻 Ensure coordination of releases every 3 weeks: testing on the release scope, organization of regression tests👉🏻 Ensure regular reporting on test progress👉🏻 Guarantor of the Go/No Go instance👉🏻 Coordination with various project stakeholders👉🏻 Release NoteCONTINUOUS IMPROVEMENT👉🏻 Implementation of the functional regression test automation strategy for e-commerce & steering of the automation project👉🏻 Definition of KPIs, monitoring of quality indicators and reporting👉🏻 Instilling a quality culture across all R&D departments👉🏻 Building a relationship of trust with business stakeholders👉🏻 Participating in the Roadmap in collaboration with other "Heads of", alerting and anticipating quality issues
- ProwebCE • EdenredLead QA EcommerceSOFTWARE PUBLISHINGJanuary 2018 - December 2018 (1 year)Levallois-Perret, France🎯 Lead QA for the E-commerce product💥 Meyclub is a general e-commerce platform serving 4.5 Million beneficiariesIMPLEMENTING QA (POSITION CREATION)👉🏻 Implementing agility for the product in collaboration with the PO, Lead Dev, and Head of Delivery👉🏻 Active participation in the Squad's daily activities and process improvement👉🏻 Working in collaboration with the PO to understand user/business needs and validate User StoriesTEST STEERING AND MANAGEMENT👉🏻 Design, writing, and management of test plan evolution👉🏻 Preparation and maintenance of test data sets👉🏻 Execution of test plans👉🏻 Testing and validation of evolutions and fixes before production deployment👉🏻 Establishment of a regression test repository👉🏻 Conducting test campaigns before each release of new versions or applicationsQUALITY MONITORING👉🏻 Identification of anomalies and tracking of fixes with technical teams👉🏻 Proactive risk and alert management👉🏻 Writing and communication of test reports and acceptance certificates👉🏻 Post-deployment monitoringRELEASE MANAGEMENT👉🏻 Ensure coordination of releases every 3 weeks: testing on the release scope, organization of regression tests👉🏻 Ensure regular reporting on test progress👉🏻 Guarantor of the Go/No Go instance👉🏻 Coordination with various project stakeholders👉🏻 Release Note
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Education
- International Trade BTSIFC Avignon2017
- Professional Bachelor's Degree in International TradeIUT Avignon2008
Certifications
- ISTQB FoundationOcéane Consulting2020