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About Laetitia

Doctor of Information Sciences and certified in"AI Strategy and Innovation" -**EDHEC,** I support general management, executive committees/boards, and business teams in the strategic, human, and operational dimensions of AI, particularly Generative AI.

I operate at the interface of strategy, transformation communication, change management, and business uses. I help organizations understand the impacts of AI, identify the right use cases, overcome barriers, and secure adoption.

Group Communication Director and member of the Executive Committee of SOGEPROM (Société Générale) for 10 years, I know how to navigate complex, cross-functional, and demanding corporate environments. Over 6 years leading a division combining marketing, IT, and HR challenges.
Today, as a partner at the INPHINE firm, I leverage this triple expertise in research, communication, and business to enhance organizational performance.

Strategic Communication and Executive Committee / Board AlignmentStructuring transformation narratives, aligning management vision, overcoming adoption barriers, facilitating AI workshops (executives and business teams).

AI Flash Diagnosis and Use Case PrioritizationUnderstanding and framing AI needs, mapping uses, assessing risks, data dependencies, feasibility, ROI.

Change Management and Adoption:Designing change management initiatives, support materials, business prompt libraries, and facilitating internal champions.

Governance and Responsible AI:Raising awareness of AI Act, GDPR, ethics, confidentiality, biases, and best practices for generative AI usage.

=> Typical Deliverables:Flash Diagnosis · Use Case Mapping · Prioritization Matrix · Adoption Roadmap · Business Prompt Library · AI Guide and Charter · Internal FAQ · Managerial Kit · Executive Committee / Board Support Materials · Talking Points - Internal Communication Plan
  • French

    Native or bilingual

Can work on-site
Paris (up to 50km)

Experience

  • INPHINE
    Director of Communication and Transformation - Partner
    CONSULTING AND AUDITS
    January 2025 - Today (1 year and 6 months)
    Paris 17, France
    Partner at INPHINE – Consulting firm in AI strategy, transformation, acculturation, and change management.

    Supporting general management, business teams, and non-technical organizations in the pragmatic adoption of AI.

    Advising general management on AI challenges, particularly generative AI: uses, risks, human impacts, managerial transformation, and communication.

    Facilitating acculturation workshops for executives, managers, and operational teams.

    Framing business needs and identifying high-value AI use cases.

    Prioritizing use cases based on business impact, feasibility, data dependencies, risks, and adoption capacity.

    Designing adoption pathways: workshops, guides, prompt libraries, FAQs, educational materials.

    Formalizing executive deliverables: summary notes, executive committee presentations, decision matrices, action plans.

    Supporting change management: overcoming barriers, stakeholder alignment, internal messaging, transformation communication.

    Raising awareness of responsible AI issues: confidentiality, GDPR, AI Act, biases, traceability, and best practices.

    => Member of the Numeum AI Commission
    Acculturation and Strategic Alignment for Executives - Sparring Partner Role Pragmatic Framing, Prioritization, and ROI of AI Use Cases Change Management and Team Adoption External Perspective, Understanding Executive Challenges from a Communication / IT / Business Approach Commitment to Excellence: Agility, Reliability, Confidentiality, and NDA
  • SOGEPROM et PRIMAXIA - Groupe Société Générale
    Group Communication Director - Member of the Executive Committee
    BANKING AND INSURANCE
    December 2015 - January 2024 (8 years and 1 month)
    Paris, France
    Steering the communication strategy for the property development subsidiary of Société Générale, in a demanding, multi-entity, cross-functional, and transforming corporate environment. Designing messages for all internal and external stakeholders (including PR) and all media. Advising General Management and the Executive Committee on reputation, internal transformation, sensitive communication, and public speaking.
    • Steering transformation communication around new tools, processes, digital uses, and organizational changes. Organizing and facilitating group formats: conventions, seminars, talks, workshops, hackathons...
    • Cross-functional coordination between business units, IT, HR, group compliance, and external partners. Managing an annual budget of approximately €1M with KPI monitoring, control points, arbitration, and continuous improvement.
    Advising General Management and Supporting Executive Committee / Board Corporate, Sensitive, Transformation, and Crisis Communication Organizational and Digital Change Management and Adoption Organizing and Facilitating Conventions, Seminars, and Collective Intelligence Cross-functional Management, Budget, KPIs, and Internal / External Stakeholder Coordination
  • Investir Immobilier Normandie
    Director of Communication, Marketing, IT Services, and HR - Member of the Executive Committee
    REAL ESTATE
    January 2012 - January 2015 (3 years)
    Caen, France
    Cross-functional leadership combining communication, information systems, HR, and transformation in a multi-site environment. Steering transformation projects: Digitalization of communication tools and materials, processes, information flows, and business uses. Supervision of information systems: CRM, back-office/front-office tools, data structuring, and information flow improvement.
    • Coordination between departments, sites, support functions, and operational teams.
    • Implementation of monitoring tools, KPIs, and shared operating frameworks.
    • Change management support in a context of organizational and digital transformation.
    Cross-functional Leadership in Communication, Marketing, Information Systems, and HR Digital Transformation, CRM, and Business Tools Data Structuring, Back Office Processes, and Business Tools Multi-site Coordination and Team Support, Especially Sales Teams KPIs, Operational Management, Business, and Change Management / Adoption

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Education

  • Strategy and innovation in the face of the AI revolution
    EDHEC Business School
    2025
    Strategie et innovation face a la revolution IA
  • EUROPEAN LABEL DOCTORATE
    University of Caen.
    2002
    DOCTORAT LABEL EUROPEEN

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