About Laeticia
Dutch
Native or bilingual
English
Fluent
French
Fluent
Experience
- FinCarePlus Accountancy & TaxOffice ManagerMay 2023 - Today (3 years and 3 months)Dilbeek, BelgiumAs Office Manager at FinCarePlus Accountancy & Tax, I am responsible for the daily management of the office. In addition to the usual ad hoc tasks (telephone, email, ordering office supplies), I am also responsible for invoicing (including reminders), creating new files and keeping all files up to date in the CRM system.I also create the new files in the accounting software and the intermediate software that clients need to upload their documents.The programs I currently use in the office and with which I work daily are Octopus, Billtobox, AdminPulse, Silverfin. In addition, the usual government websites related to mandate applications, UBOs and income tax.
- Claeys ExpertiseAdministrative AssistantBANKING AND INSURANCEJune 2020 - January 2023 (2 years and 6 months)Schepdaal, BelgiumEntering and scheduling claims files with the correct expert, ad hoc tasks such as email, post and telephony, as well as assisting the bailiff by processing correspondence and scheduling appointments.
- FBD groupDigital Learning SpecialistEDUCATION AND E-LEARNINGMay 2018 - June 2020 (2 years and 1 month)Anderlecht, BelgiumAssisting the E-Learning manager with creating E-learning modules for the FBD group using graphic tools such as Articulate Storyline, Adobe Illustrator and Rise. Management of the LMS platform for the group. Adapting and preparing PowerPoint presentations for training. Translations of various documents NL-FR FR-NL EN-NL. Management of office supplies.
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Education
- Bachelor Office ManagementErasmushogeschool Brussel2014
Certifications
- Bachelor Office ManagementErasmushogeschool Brussel2014