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Kristiane BuonafinaKB

Kristiane Buonafina

Process Optimization Consultant

€350/day
Barcelona, ES
8-15 years
Operational Process Optimization
Cost Reduction and Profitability Improvement
Standard Operating Procedures (SOPs) Development
Business Scalability and Expansion
New Business Development and Opening

Average response time: 1 hour

Freelancer profile translated to English.
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About Kristiane

Operations and business development consultant with over 10 years of experience in retail and coffee shops. Specialized in store openings, process optimization, and operations scaling in international environments. Focused on turning concepts into functional, efficient, and profitable businesses.

  • Spanish

    Native or bilingual

  • English

    Native or bilingual

Can work on-site
Barcelona (up to 50km)

Experience

  • Estados Unidos & Honduras
    Operations and Process Optimization Consultant
    RESTAURANTS AND FOOD SERVICE
    January 2024 - Today (2 years and 7 months)
    • Provide strategic consulting to coffee shops and businesses in the opening and growth stages to optimize operations and improve profitability.
    • Conduct operational audits to identify bottlenecks, inefficiencies, and improvement opportunities.
    • Develop and implement strategies for workflow optimization, cost control, inventory management, and operational efficiency.
    • Design SOPs (Standard Operating Procedures) and scalable processes to facilitate sustainable growth.
    • Advise on menu structure, pricing strategy, customer journey, and staff productivity.
    Design and Structuring of Operations from Scratch Process Optimization and Operational Efficiency Implementation and Monitoring of Operational KPIs Management and Scaling of Retail Business Models Leadership and Training of Operational Teams
  • Galeano & Galeano Coffee
    Co-Founder & Director of Operations
    RESTAURANTS AND FOOD SERVICE
    January 2014 - March 2025 (11 years and 2 months)
    Honduras
    • Co-led the brand's operational growth and expansion to reach 10 commercial locations.
    • Designed and implemented the complete franchise operating model, including processes, structure, and operating manuals.
    • Supervised the opening of new units from strategic planning to operational execution.
    • Optimized supply chain, procurement, and distribution processes across multiple locations.
    • Led training and team development programs to ensure operational consistency.
    • Implemented continuous improvement initiatives focused on efficiency, customer experience, and cost reduction.
    Expansion Customer Experience Management Cost Optimization Supply Chain Administrative Management
  • Costureros SL
    Founder & Owner
    RETAIL (SMALL BUSINESS)
    January 2010 - Today (16 years and 7 months)
    Honduras
    • Founded and scaled a service business operation with 2 successful locations.
    • Developed operational structure, workflows, and customer service processes to maximize efficiency.
    • Supervise daily operations, staffing, inventory control, and vendor management.
    • Implemented customer retention and service strategies that drove growth through referrals and loyalty.
    Customer Service Vendor Management Customer Loyalty Team Management Commercial Strategy
Check out Kristiane's experience

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Education

  • Bachelor's Degree
    Universidad del Istmo
    Licenciatura

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