Freelancer profile translated to English.
Back to original languageAbout Koutoubo
🚀 Free up your time and focus on what matters most
Imagine starting your day without being overwhelmed by your emails, invoices, or administrative tasks.
I take care of these time-consuming tasks to save you up to 10 hours a week and allow you to focus fully on growing your business.
My goal: to help you work on what truly matters, without stress or wasted time.
🎯 My services to boost your productivity
🗂 Administrative Department
Essential tasks to lighten your daily load.
Email and calendar management: sorting, simple replies, appointment scheduling, and reminders.
Document writing and formatting: presentations, meeting minutes, internal documents.
Google Drive / Notion organization: clear folders and well-named files.
Invoicing and client follow-up: creation and payment tracking.
Dashboard updates: sales, leads, finances.
📞 Customer Service Department
To provide a smooth and professional experience.
Responding to simple messages: emails, social media, WhatsApp.
Creating an FAQ to automate frequently asked questions.
Following up on client requests and quickly resolving minor issues.
📊 Pre-accounting Department
I prepare everything to make your accountant's job easier.
Collecting supporting documents: expenses, subscriptions, purchases, sales.
Preparing the monthly file: spreadsheet + classified attachments.
💡 Why collaborate with me?
I don't just execute your tasks: I implement efficient systems to streamline your organization and reduce your mental load.
Responsiveness, autonomy, and rigor are my watchwords to save you time.
📩 Ready to delegate?
Contact me via private message or email for a free diagnosis of your needs.
French
Native or bilingual
English
Basic
Remote only
Primarily works remotely
Experience
- mullabbiAdministrative Management, Pre-accounting and Client RelationsCONSULTING AND AUDITSJanuary 2026 - March 2026 (2 months)Roubaix, FranceWhat I did specifically:Drive cleanup: It was a mess, I sorted everything into clear folders so documents could be found in 2 seconds.Invoice management: I handled the retrieval of every receipt and invoice. Result: the file for the accountant is ready on time each month, without stress.Payment tracking: I followed up with clients who were late with payments.Client relations: Managed emails and WhatsApp. I created standard replies for frequently asked questions.Dashboards: Weekly sales updates to know exactly where we stand.The result: Less stress for the client and an administration that runs smoothly on its own.
- maryka.consultingOperational & Administrative Support (OBM Support)CONSULTING AND AUDITSDecember 2025 - January 2026 (1 month)Lille, FranceMy specific tasks:Back-office Management: Handling administrative tasks to free up the OBM's time for strategic consulting.Process Execution: Rigorous application of established workflows (complex calendar management, file organization, project tracking).Client Support & Invoicing: Managing communications with the company's clients and preparing invoicing elements.Tool Updates: Maintaining and entering information into workspaces (Notion / Google Workspace) to ensure data reliability.The result: A smooth collaboration that allowed Maryka Consulting to handle more projects while maintaining impeccable quality standards.
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Education
- Become a Virtual Assistant as a FreelancerVA Academy2026Gestion des emails et messages clients : Tri, priorisation et réponse aux sollicitations quotidiennes pour libérer du temps au dirigeant. Gestion administrative : Organisation des dossiers, suivi des procédures internes et support opérationnel global. Automatisation & IA : Optimisation des tâches répétitives grâce à l’intelligence artificielle pour gagner en rapidité et en fiabilité. Relation client professionnelle et personnalisée : Accueil des prospects et clients avec une communication soignée et adaptée à l’image de marque. Gestion des réclamations et litiges : Prise en charge des problèmes clients, médiation et recherche de solutions pour maintenir la satisfaction. Suivi des commandes et satisfaction client : Contrôle du bon déroulement des ventes, de la livraison jusqu’au recueil des avis clients. Maîtrise des outils numériques : Gmail : Gestion avancée de la messagerie. Make : Création de workflows et automatisations entre les outils. Pennylane : Gestion de la facturation et suivi de la pré-comptabilité. Notion : Structuration de l’espace de travail et centralisation des informations.