Franck Koukoui

Supply Chain Consultant specializing in operational performance, digitalization, and organizational resilience in the face of risks, particularly cyber risks.

I assist companies (SMEs, retail, e-commerce, industry) in structuring, optimizing, and securing their Supply Chain, with a results-oriented approach focused on business continuity and customer satisfaction.

In a context of increasing cyberattacks, supply chain disruptions, and operational crises, I intervene to strengthen Supply Chain resilience, ensure the reliability of critical processes, and secure decision-making.

🔹 My areas of intervention:

• Optimization and security of Supply Chain processes (physical & informational flows)

• Supply Chain resilience against cyberattacks and operational risks

• Implementation of Business Continuity Plans (BCP) and crisis scenarios

• Performance monitoring (KPIs, dashboards)

. International trade: Incoterms, customs, supplier & forwarder coordination

. Negotiation with suppliers & logistics providers (transport, warehousing, services)

• Inventory management, service levels, and Supply Chain / Customer Service coordination

🔹 My approach:

• Transverse vision: Supply Chain – Digital – Customer Service

• Identification of critical processes and vulnerability points

• Focus on business continuity, customer service, and sustainable performance

🔹 Value delivered:

• Reduction of logistics costs and indirect procurement

• Securing international flows and critical data

• Improved resilience to crises and cyber threats

• Better anticipation through S&OP

• Sustainable improvement of customer service levels

I undertake short or long-term assignments with a clear objective: to secure your Supply Chain, improve your performance, and protect your business against crises and cyber threats