Freelancer profile translated to English.

Description

Challenging each stakeholder according to your product lifecycle: validation of the hypothesis and business vision, definition and delivery of a 1st version, scaling and industrialization, to build together the organizations and value-added applications of tomorrow.

Industry field of expertise

Languages

English
Native or bilingual
French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

Stellantis
Product Owner
AUTOMOBILE
January 2023 - Today (3 years and 7 months)
Vélizy-Villacoublay, France
MISSION

In an international context, I participated in the digital transformation of Stellantis Financial Services, by steering two major customer journey solutions, with a strong focus on process optimization and user experience improvement:
An Order Management System (OMS) designed to centralize, track, and automate order flows between different stakeholders: dealerships, individual and professional clients, internal systems (CRM, logistics, billing).
An automotive credit platform, covering the entire loan lifecycle, from customer onboarding to final approval issuance. The objective was to digitize the credit experience while respecting regulatory constraints and security requirements.
ACHIEVEMENTS
Definition of product vision and business objectives with management
Facilitation of framing workshops with sales, credit, compliance, and IT teams
Collection and formalization of needs into prioritized User Stories
Design of a scoring module integrating OCR, KYC, DocuSign, and Open Banking
End-to-end user journey modeling
Steering the product roadmap with technical teams and architects
Monitoring KPIs and defining product OKRs
Implementation of an API First approach (Swagger, Postman)
Framing and prioritization of APIs based on front-end needs and back-end constraints
Facilitation of agile rituals (Sprint Planning, Daily Stand-up, Sprint Review, Retrospective)
Preparation of PI Planning and sprint organization
Definition of user journeys for the Auto Credit module and OMS to ensure a fluid experience
Participation in wireframes and prototypes with UX/UI
Writing functional specifications
Management of acceptance testing and UAT phases
Product backlog management and prioritization
Formalization of business rules and documentation
Writing User Stories and monitoring delivery
Scrum Jira/Confluence User Experience Design Postman Domain Driven Design
SNCF Voyageurs
Product Owner
TRANSPORTATION
February 2021 - January 2023 (1 year and 11 months)
Paris, France
MISSION
In the context of the SDK Carto project initiated by SNCF for the 2024 Olympic Games, I contributed to the development of an advanced digital mapping solution aimed at improving traveler orientation and navigation, both in stations and outdoors, even in disrupted situations.
This solution was integrated into several strategic platforms (SNCF Connect, Transilien.com, PMR applications) to ensure a fluid, accessible, and adapted experience for all user profiles.
In parallel, I participated in work related to ticket management and sales, particularly on optimizing booking paths, integrating pricing rules, and managing inventory and availability.

ACHIEVEMENTS
Facilitation of framing workshops to identify user needs
Writing user journeys (travelers, PRM, subscribers) and identifying pain points
Steering sprints and facilitating agile rituals (Planning, Daily, Review, Retro)
Contribution to OKR definition and product KPI monitoring
Building the roadmap in line with Olympic Games objectives and technical constraints
Creation and management of a structured backlog (mapping, disruptions, booking, pricing)
Writing User Stories and acceptance criteria, including edge cases
Functional design of the route search module (web and mobile)
Validation of developments, functional acceptance, and PRM testing
Collaboration with UX/UI, marketing, and accessibility teams
Implementation of an API First approach and definition of API contracts
Steering APIs (mapping, routing, booking, pricing) with technical teams
Testing via Postman and documentation under Swagger
Participation in user testing and continuous improvement of the experience
Collection of user and agent feedback to adjust priorities
Agile Scrum Workshop Facilitation Framing Postman Mobile Application
Blockchain Group
Product Owner
SOFTWARE PUBLISHING
April 2019 - January 2021 (1 year and 9 months)
Puteaux, France
MISSION
Steering the development of a multi-payment mobile application, allowing transactions via SEPA transfer, bank card (via PSP like Stripe), and cryptocurrencies (integrated wallet with crypto/fiat conversion). The objective was to offer a fluid, secure, and universal experience for a European clientele, including crypto users.

The major challenges were regulatory compliance (PSD2, GDPR), transaction security, and processing performance, while ensuring a simple and fast user experience.

ACHIEVEMENTS
Steering the functional design and delivery of the application (SEPA, card, crypto)
Framing of key journeys: KYC onboarding, deposit, withdrawal, conversion, IBAN management, card and wallet
Writing user journeys and identifying critical use cases
Facilitation of agile rituals (Planning, Daily, Review, Retro) with multi-team teams
Building and prioritizing the backlog according to business value, technical, and regulatory constraints
Definition of the product roadmap with an MVP approach
Contribution to OKRs and product KPI monitoring
Collection of user needs and alignment with stakeholders
Writing epics, user stories, and acceptance criteria
Implementation of an API First approach with backend and partner teams
Definition of functional specifications for payment flows (SEPA, card, crypto)
Steering API integrations between PSPs, banking services, and crypto solutions
Implementation and supervision of functional acceptance testing phases
Management of feedback for continuous product improvement
Functional documentation on Confluence
Close collaboration with compliance, legal, PSPs, KYC, and crypto partners
Mobile Application Payment Methods Blockchain Framing Jira/Confluence