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Kouassi Pascal N'GuessanKP

Kouassi Pascal N'Guessan

Business Analyst

€500/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Kouassi Pascal

Computer engineer by training, with (10) years of experience in system and product integration (CRM, Catalog, ERP) IT within telecom IT systems...
Determined, curious, and loving challenges, I am ready to take on new challenges and tasks.
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Paris (up to 50km)

Experience

  • BOUYGUES TELECOM
    IT Business Analyst
    TELECOMMUNICATIONS
    May 2024 - February 2025 (9 months)
    Paris, France
    • Collection, documentation, and prioritization of business requirements.
    • Identification of technical and functional constraints to propose solutions.
    • Translation of needs into technical solutions.
    • Planning and validation of tests.
    • Monitoring of anomalies with various support teams.
    • Configuration of the business catalog.
    • Analysis of complex data to identify solutions.
  • SII
    DPPS Validation Pilot Manager
    TELECOMMUNICATIONS
    May 2023 - January 2024 (8 months)
    Paris, France
    • Pilots the activity roadmap and alerts when necessary.
    • Ensures project planning.
    • Performs a check of open anomalies and provides expertise if necessary (Virginia).
    • Verifies test plans (HP QC) and ensures the quality of delivered projects.
    • Ensures proper monitoring of processes implemented within the activity.
    • Identifies project risks and implements action plans.
    • Provides KPIs to the client for decision-making.
    • Prepares, monitors, and leads project operational committees (COBUILD, Weekly COPROJ, Roadmap Point...).
    • Coordinates operational teams on a daily basis.
  • ORANGE
    IT Business Analyst / Integrator
    TELECOMMUNICATIONS
    October 2015 - May 2023 (7 years and 7 months)
    Abidjan, Côte d’Ivoire
    • Gathers, analyzes, and optimizes business team needs in offer design.
    • Integrates (Validates and deploys) offers and various evolutions related to IT and Service Platform projects.
    • Provides daily KPIs on mobile transactions and participates in sales forecasts.
    • Integrates or improves business team dashboards.
    • Performs tests before deploying evolutions.
    • Ensures monitoring of technical incidents on platforms or services until resolution.
    • Participates in troubleshooting sessions for service restoration following incidents and problems (JIRA, ServiceNow).
    • Supports production teams during VSR phases to ensure the stability of new deployments.
    • Assists revenue assurance and internal control teams on the compliance of Mobile Money transactions.
    • Writes and updates procedures for application administration and operation.

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Education

  • Computer Engineering
    Agitel Formation
    2010
    Ingénierie en Informatique

Certifications

Skill set

Categories