About Kookie
Malagasy
Native or bilingual
French
Conversational
English
Conversational
Experience
- Communauté Informatique ING (ISFPS Next Generation)PRESIDENTCIVIC AND SOCIAL ORGANIZATIONSApril 2026 - Today (2 months)Antananarivo, Madagascar• • Strategic and administrative management: Definition of the annual roadmap, coordination of board members and official interface with university administration for documentary follow-up. Project and technical management: Organization of knowledge-sharing workshops, supervision of internal projects and animation of a community focused on cohesion and innovation.
- INTELCIACustomer AdvisorCONSULTING AND AUDITSAugust 2023 - October 2023 (2 months)Antananarivo, Madagascar• • Technical Support & Diagnosis: In-depth analysis of hardware issues and personalized user support in resolving technical incidents.• • Satisfaction Management: Responsible for the complete monitoring of interventions and final validation of equipment functionality to ensure customer satisfaction.
- Ariane EtudeTELEPHONE SURVEYORFebruary 2022 - March 2022• • Customer Relationship Management & Surveys: Conducting surveys with individuals while respecting strict administration protocols and selection procedures.• • Performance & Data Entry: Achieving daily productivity goals and accurate entry of collected data while respecting quotas.
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Education
- ISFPS Leader University2024
- CNTEMAD2022