Freelancer profile translated to English.

Description

I help companies automate repetitive processes, optimize administrative workflows, and build more efficient operational structures.

My focus is on Workflow Automation, CRM Optimization, and Business Process Automation using tools like Zapier, Airtable, and Power BI. I develop practical solutions that enable businesses to save time, reduce manual effort, and make internal operations more scalable.

Projects that are particularly interesting to me involve:

• Lead and CRM Automation

• Automated Customer Communication

• Reporting and Dashboard Automation

• Recruiting and Application Workflows

• Data and Process Automation

• Custom operational workflows for growing companies

Through my experience in a startup environment, I've been able to independently work on various automation and process projects, understanding both technical and operational requirements.

I particularly enjoy collaborating with small and medium-sized businesses looking to modernize and enhance the efficiency of their internal processes.

Languages

German
Native or bilingual
Bosnian
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Robert Bosch GmbH,
Bosch Management Consulting
September 2025 - Today (11 months)
71 Ludwigsburg, Germany
• • Directly supported the strategic transformation of the Bosch Home Comfort Group (HC) post-acquisition, contributing to critical organizational design and realignment workstreams
• • Sourced and consolidated critical performance metrics (e.g., EBIT, OpEx) from complex data sets, providing the accurate data foundation for executive-level reporting.
• • Synthesized complex stakeholder inputs to visualize future-state organizational structures, directly enabling the project's restructuring and synergy-capture objectives.
• • Drove process optimization by designing and implementing an automated KPI reporting workflow, reducing preparation time by over 90% and enhancing the team's analytical agility.
• • Developed client-ready materials and presentations for top-management steering committees, effectively communicating project progress and critical findings.
• • Contributed to a strategy-led Value Creation Plan (VCP) for a Rexroth business unit, helping define its long-term strategic direction and transformation roadmap.
• • Facilitated a strategic analysis of a Rexroth product line, diagnosing its core business offerings to establish the baseline for its VCP.
• • Defined future growth pathways by mapping opportunities in adjacent product categories and high-growth industrial sectors.
Pflegia
Business Operation Development and Partner Management
October 2024 - August 2025 (10 months)
• • Analyzing, optimizing, and automating various processes across different departments.
• • Taking responsibility for executing and leading own projects, including creating schedules, documenting processes, and assigning tasks within the team.
• • Developing and improving existing projects.
Process Automation Process Optimization Zapier Airtable Project Management
Flaschenpost SE,
People-Operations-Department
November 2023 - September 2024 (10 months)
48 Münster, Germany
• • Responsible for responding to employee emails and forwarding them to the appropriate departments.
• • Handling incoming calls and assisting employees with their concerns.

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Bachelor of Business Administration
South Westphalia University of Applied Sciences
2026
Bachelor of Business Administration
Pre-Studies Program
University of Paderborn
2023
Pre-Studies Program