About Koen
Dutch
Native or bilingual
English
Native or bilingual
Experience
- IKEADigital Launch LeaderJanuary 2023 - Today (3 years and 5 months)Amsterdam, NetherlandsGuiding the global roll-out of several digital solutions into the many IKEA countries and ensuring adoption among the many co-workers. Leading the rol l-out of, for example, the global contact center solution, the global sales lead solution, and an AI analytics solution for all IKEA Contact Center departments.
- SowFlowFounderJanuary 2022 - Today (4 years and 5 months)Amsterdam, NH, NetherlandsSowFlow is a SaaS solution that helps organisations document processes and explain software through step-by-step instruction manuals. This hel ps teams become more productive, educate new hires faster, and ramp up teams faster through efficient processes.
- INQA DigitalManagement ConsultantJanuary 2020 - January 2023 (3 years)Amsterdam, NetherlandsFirst employee on the payroll of this consulting venture founded by ex-Accenture consultants. Worked in Athens, Hong Kong, and Amsterdam for clients ranging from large multinationals to newly launched start-ups. Examples of projects include building (software) solution from idea to growing corporate venture, providing strategic advise to C Suite stakeholders, mapping IT landscapes, and working in cross-functional development teams as Scrum Master or Product Owner.
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Education
- Various Certifications Scrum Product Owner CSPO®Scrum Al liance2026Various Certifications Scrum Product Owner CSPO®
- Growth Hacking Crash CourseThe Tal ent InstituteGrowth Hacking Crash Course