About Klein
English
Native or bilingual
Experience
- Eicar,IT Support ApprenticeshipNovember 2023 - August 2024 (9 months)94200 Ivry-sur-Seine, FranceTroubleshooting and resolving technical issues on IT equipment. Installation and configuration of software and hardware according to user needs. Assistance and training for employees on the use of IT tools. Management of support requests via a ticketing system and tracking of resolutions. Collaboration with the IT team to ensure system availability and performance. Use of JAMF.
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Education
- Master of Science in Cloud, Infrastructure SecurityYNOV2026Mastere Expert en cloud, sécurité infrastructure
- BachelorYNOV2024Bachelor