Freelancer profile translated to English.

Description

My name is Killian Ginestet, I am 24 years old and I live in Paris. With two years of experience as a Hospitality Operations Manager at the Accor Arena, I stand out for my ability to manage and coordinate VIP services operations, particularly during major events such as the Paris 2024 Olympic Games. My linguistic skills include French, English (C1 level), Spanish (B1 level), and German (B1 level). I am recognized for my skills in communication, organization, project management, and my adaptability.

Languages

French
Native or bilingual
English
Fluent
Spanish
Conversational
German
Conversational

Workplace preferences

Can work on-site

Paris (up to 50km)

Paris Entertainment Company
Hospitality Lounge Manager - Paris 2024 Olympic Games
ENTERTAINMENT AND LEISURE
May 2024 - Today (2 years and 1 month)
Paris, France
- Planning and organization of VIP lounge operations
- Coordination and daily briefings with suppliers and service providers
- Management of VIP reception and customer services
- Supervision of the installation and setup of lounge infrastructure
- Coordination of F&B (Food & Beverage) service setup
- Ensure compliance with Paris 2024 and On Location standards and expectations
- Regular reporting to management and stakeholders
- Communication and liaison with Paris 2024 Olympic Games teams
Accor Arena
Hospitality Operations Manager
ENTERTAINMENT AND LEISURE
March 2022 - Today (4 years and 2 months)
Paris, France
• Constant monitoring of customer relations
• Preparation of Hospitality and MICE events
• Handling specific requests from Hospitality clients and relaying them to operational and commercial teams
• Monitoring the preparation and delivery of services ordered by Hospitality and MICE clients
• Monitoring catering, cleaning, reception, and various services
• Management of ad-hoc offers
• Presence during events: Management of customer relations and proper service implementation, briefing and coordination of operational teams
• Budget management
• Reflection, implementation, and management of projects (improvement of VIP experience, signage, customer relations)