Freelancer profile translated to English.
Back to original languageAbout Kilian
Kilian has been working as a Technical Salesforce Expert in Salesforce & CRM Development since May 2023. In the last 5 years as a Salesforce expert, he has gained a lot of experience in various areas, especially in the technical design and implementation of complex customer requirements. He has specialized primarily in Sales and Service Cloud implementation, automation of business processes, and the integration of third-party software such as SAP and DocuSign. Furthermore, he coordinated and led small developer teams.
German
Native or bilingual
English
Fluent
Can work on-site
Apen (up to 50km), Köln (up to 50km), Berlin (up to 50km), Hannover (up to 50km), Hamburg (up to 50km)
Experience
- FreelancerSalesforce Technical ConsultantDIGITAL AND ITMay 2023 - Today (3 years and 1 month)Apen, GermanyMy goal as a technical Salesforce consultant is to advise and support my clients in the planning, implementation, and optimization of complex sales and service processes in Salesforce, in conjunction with external systems.
- Blue Apes Consulting GmbHSenior Salesforce ConsultantDIGITAL AND ITAugust 2022 - April 2023 (9 months)Köln, GermanyAs a Senior Salesforce Consultant at Blue Apes Consulting GmbH, I was responsible for analyzing requirements and advising on how they could be implemented in Salesforce in compliance with best practices and optimal use of Salesforce standards.My responsibilities also included creating technical concepts for mapping complex processes in Salesforce as well as interfaces from Salesforce to external systems such as SAP ERP and Toggl Track, and further developing existing interfaces to external systems such as Box and DocuSign.
- MindsquareSalesforce ConsultantDIGITAL AND ITOctober 2019 - July 2022 (2 years and 10 months)Bielefeld, GermanyAs a Salesforce consultant at Mindsquare AG, I was responsible for gathering and analyzing new requirements, analyzing existing Salesforce instances, and creating technical concepts, among other things.Another important part of my work was conducting training sessions and workshops for end-users, administrators, and developers to effectively transfer knowledge. My goal was to make it easier for users to get started with Salesforce, thereby achieving higher user adoption, and to enable customers to maintain and further develop their Salesforce instance independently.Furthermore, I supervised junior consultants and nearshore developers to ensure compliance with best practices and maintain overall quality.In addition, I was responsible for the (further) development of Salesforce Sales Cloud, Service Cloud, and Experience Cloud, as well as for the implementation and maintenance of interfaces to external systems such as SAP ERP, Billomat, Box, and DocuSign. I resolved all occurring problems to ensure smooth operation.
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Education
- Business Informatics, Bachelor of ScienceTechnical University of Clausthal2020Part of the education: - Development and projects in Java, Python, C, PHP, Assembly - Database technology (RDBM, relational algebra, SQL, Database normalization, ERD,...) - Process modeling - theory and modeling languages (eEPK, BPMN, Petri nets) - Software engineering (UML, design patterns, algorithms,...) and human-machine interaction - Theoretical computer science (automata theory, formal languages, grammars, regular expressions, complexity theory,...) - Business management, microeconomics, general economics, business administration, marketing, market research, combinatorial optimization, business research - Analysis and Linear Algebra (set theory, algebraic foundations, proofs, complex numbers, convergence of sequences and series, differentiability, Taylor expansion, function sequences/series, integration, vectors, spaces, matrices, mappings, multidimensional extreme value problems, etc.)
Certifications
- Salesforce Certified Platform Developer IISalesforce2024
- Salesforce Certified Advanced AdministratorSalesforce2023