Freelancer profile translated to English.
Back to original languageAbout Kharelyz
Administrative professional with 12 years of experience in administrative management, billing, and customer service, both in person and by phone. Experience in office tools, registration and control of accounting information, customer follow-up, and CRM management. Capable of working autonomously, organized, and within deadlines, bringing efficiency and precision in remote or hybrid environments.
Spanish
Native or bilingual
Remote only
Primarily works remotely
Experience
- Oficina ContableAdministrative and Accounting AssistantFebruary 2014 - February 2024 (10 years)
- Customer service, increasing customer satisfaction by 70% through clear and timely responses.
- Drafting and review of legal documents.
- Monthly and annual tax declarations, increasing their punctuality by 90%, avoiding delays and penalties.
- Daily control of accounts and accounting records.
- Global Commerce MediaInternMay 2023 - August 2023 (3 months)
- Market research that helped identify trends and relevant topics, improving content orientation by 25%.
- Writing SEO-optimized articles.
- Management of WordPress publications, ensuring content was correctly formatted and published on time.
- Global Auto Parts, C.A.Administrative AssistantMarch 2003 - August 2005 (2 years and 5 months)
- Customer service.
- Drafting and transcription of documents.
- Daily production reports.
- Payroll.
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Education
- Administrative Management ActivitiesCentro gallegos de estudios, Infórmate, S.L.2025Ofimática Actividades de gestión administrativa Operaciones administrativas comerciales Gestión operativa de tesorería Gestión auxiliar de personal Registros contables Grabación de datos Gestión de archivos
- Administrative ManagementRodolfo Ucha Piñeiro2026Inglés profesional Itinerario personal para empleabilidad I Itinerario personal para empleabilidad II Comunicación empresarial y atención al cliente Empresa y Administración Empresa en el aula
Certifications
- IFCD009PO - DIGITAL CONTENT MANAGEMENTDEPARTMENT OF EMPLOYMENT, COMMERCE, AND IMMIGRATION2024
- ADGD0308 - Administrative management activitiesDEPARTMENT OF EMPLOYMENT, COMMERCE, AND IMMIGRATION2025
Skill set
Categories
- Other