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Khadija SyKS

Khadija Sy

Application Support GTB / Cash Management

€750/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Khadija

Consultant in Global Transaction Banking application support, I assist banks and companies in the daily monitoring and continuity of their cash management services.
As the entry and exit point for client requests, I manage incidents (analysis, diagnosis, workarounds), configure contracts and certificates (EBICS, mobile keys), and process and track financial flows (XML, CFONB, SWIFT, LCR/BOR, SEPA, international).
My role also includes implementing procedures, functional testing, and providing support during migrations in conjunction with IT, project, sales, and flow teams.
Proficient in technical environments: Flow monitoring: SAB AT/ Sogecash / WEBANK elcimaï / TIBCO / NICE CXone / SHAREPOINT/
SWIFT, and banking collaborative tools.
Available for missions in application support, flow management, project management, business analysis, implementation, and technical assistance in the banking sector.
  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Fluent

Can work on-site
Paris (up to 50km)

Experience

  • Banque Neuflize Obc GroupeAbnAmro|
    Implementation / Private Bank Cash Management
    February 2020 - Today (6 years and 4 months)
    Paris, France
    Processing private bank client requests (Email, Phone) Leading client training sessions Processing and tracing financial flows Analyzing computer files (CFONB Payments and Receipts, LCR/BOR, XML, MT101, Ebics, Swift) Creating and implementing contracts for individuals and legal entities Installing security measures for online banking applications (Mobile key, QR Token, 3skey) Configuring Ebics certificates (authentication, signature, and encryption) Managing incidents related to various internal platforms (Cash Management Tool) Creating and implementing procedures Configuring services related to bank cards
    XML Swift CFONB Customer service Payment methods
  • Societé Générale
    Cash Management Payment Method / Correspondent Banking
    January 2018 - January 2020 (2 years)
    Val-de-Fontenay, Fontenay-sous-Bois, France
    Managing and satisfying professional clients (Singapore, Hong Kong, New York, Europe, Africa) in the use of the Sogecash Web application Supporting the launch of the GTB (Global Transaction Banking) project Tracing financial flows (domestic, cross-border, treasury, collection transfers) Analyzing SWIFT ISO 20022 messages (MT940/MT942, MT101/MT104, XML ISO 20022) Testing SDD/SCT files in CFONB, SWIFT, XML formats Preparing materials for IT steering committees, MO, IT malfunctions, and production deployment Piloting the deployment of security measures Secure Access, 3Skey, Leading training for Société Générale partners, Supporting the launch of the GTB (Global Transaction Banking) project Implementing contracts (Webclear application) Technical environments: MCF/ISIS/CMT/CISCO/OGI/3SKEY/ATOS/NOTEPAD++

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Education

  • Project Management Diploma
    (UNOW
    2025
    Diplôme Gestion de projet
  • Financial Markets Authority Certification
    (Campus Lefebvre Dalloz
    2024
    Certification Autorité des Marchés Financiers

Skill set (19)

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