Freelancer profile translated to English.
Back to original languageAbout Kevin
🎯 Consultant & trainer in inclusion, management, and operational performance in the hotel, restaurant, and healthcare sectors.
With over 10 years of experience in the hotel and restaurant industry and supporting teams in transformation, I now offer a global approach through Hospitality 360, my consulting & training firm dedicated to a more human, committed, and efficient sector.
💡 My expertise:
• Training & awareness for teams on welcoming disability, diversity, and inclusion
• Support for ESATs & healthcare structures: commercial development, management, process structuring
• HR strategy & customer experience consulting for hotels, restaurants, and groups
• Design of educational pathways and interventions in education (vocational training centers, hotel schools, universities)
🔧 Method:
Personalized, hands-on, participatory approach grounded in operational reality.
Each mission is co-created with the teams for lasting buy-in.
⸻
📍 Based in Paris – Available in person & remotely throughout France
📞
📩
French
Native or bilingual
English
Native or bilingual
German
Conversational
Spanish
Fluent
Italian
Conversational
Can work on-site
Paris (up to 50km)
Experience
- Hospitality 360ConsultantCONSULTING AND AUDITSJuly 2025 - Today (11 months)Paris, FranceI am passionate about building more human, more efficient, and truly inclusive establishments.
- Adora FritesOperations ManagerRESTAURANTS AND FOOD SERVICEMarch 2025 - July 2025 (4 months)Paris, FranceAfter a failed launch, the owner decided to call on my expertise and skills to conduct a complete audit of the restaurant concept and make the necessary changes to turn things around. Unfortunately, after implementing all the necessary changes, the owner decided to close down and liquidated the company.
- Association Les ailes déployéesOperations ManagerPUBLIC SECTORApril 2022 - March 2025 (2 years and 11 months)Paris, FranceAs the operations manager within an ESAT (establishment for support and work assistance), I was responsible for the operational management of two restaurants, 5 seminar rooms, 1 small hotel, and a cleaning and hygiene department. Every day, I managed 70 people with disabilities and a team of 15 supervisors.
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Education
- Bachelor's degreeUniversity College Birmingham2016Bachelor's degree
- Higher National DiplomaEcole hôtelière de Paris Jean Drouant2015Brevet de technicien supérieur