About Kévin
French
Native or bilingual
Experience
- OpenClassroomsTraining: System and Network AdministratorApril 2022 - February 2023 (10 months)Paris, FranceDuring this training, I learned to:Install and configure Windows and Linux.Diagnose and resolve hardware and software failures.Provide IT support to users.Install, configure, and troubleshoot workstations.Understand the functioning of a computer network (IP addresses, DNS, DHCP, routers, switches, etc.).Manage user accounts and access rights.Discover Windows and Linux server administration.Use the command line under Linux.Perform backups and maintenance operations.Implement basic IT security measures.Write technical documentation.Work with an incident resolution method similar to that used in companies.
- La TrocanteVersatile AgentJuly 2010 - September 2011 (1 year and 2 months)11000 Carcassonne, France– Welcoming and advising daily customers in store– Identifying needs, reformulating and directing towards solutions– Managing priorities during busy periods– Organizing the sales space and monitoring stockTransferable skills to user support: listening, reformulating vague needs, managing a queue of requests.
- Centre de loisirsAnimatorJanuary 2012 - March 2022 (10 years and 2 months)Vielmur-sur-Agout, France– Welcoming families and supervising groups of children– Organizing and leading activities– Conflict management and reacting to unforeseen events– Applying safety regulations, sense of responsibility
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Education
- IT Maintenance and Support ManagerOpenClassroomsGestionnaire en maintenance et support informatique
- – Framework & Foundations (Anthropic)AI Fluency2026– Framework & Foundations (Anthropic)