Freelancer profile translated to English.
Back to original languageAbout Kévin
My name is Kévin KITENGE, I've been passionate about IT since childhood. I've been working professionally in this field for 12 years. I've moved from user support roles (helpdesk, on-site) to system administration (and network) roles. I continue to evolve and progress to become a confirmed system administrator. I enjoy helping users resolve incidents and manage servers (virtual or physical).
French
Native or bilingual
English
Conversational
Remote only
Primarily works remotely
Experience
- RATP Cap Île-de-FranceSystem and Network AdministratorTRANSPORTATIONApril 2026 - Today (4 months)Management of business applicationsNetwork server managementLevel 1 to 3 TicketingTraining of colleagues and usersUser and email account creation
- Plaine Commune HabitatSystem AdministratorDecember 2025 - April 2026 (4 months)Saint-Denis, FranceIT equipment managementWorkstation preparation and new user creationLevel 1 to 3 Ticketing resolutionMobile fleet management
- AbbanaSystem and Network AdministratorDIGITAL AND ITMarch 2024 - September 2024 (6 months)Paris, FranceOn-site user support (at client sites)Server monitoring (PRTG)Active Directory administration (account creation and deletion, rights management)Backup administration (Veeam)Device and user management via Microsoft Intune and Entra ID (formerly Azure AD)Microsoft 365 Admin Center managementMaintenance of technical documentation
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Education
- IT Support Technician - BACDoranco Espace Multimedia2013
- Higher Technician in IT Support (systems and networks) - BAC +2Doranco Espace Multimedia2017