Freelancer profile translated to English.
Back to original languageAbout Kevin
I help clinics and health centers convert patient inquiries into confirmed appointments using AI chatbots and automation.
I design systems that respond instantly, resolve frequently asked questions, and guide patients towards booking an appointment, reducing lost opportunities and increasing acquisition without adding operational burden to the team.
My solutions can include chatbots for WhatsApp and web, automated responses and follow-ups, integration with Calendly or CRM, and human handoff when necessary.
I primarily work with Spanish-speaking clinics in Spain and Latin America on 100% remote projects.
Learn more about my approach and use cases at citafirme.com
Spanish
Native or bilingual
English
Fluent
German
Conversational
Remote only
Primarily works remotely
Experience
- Self.employAI Chatbot Developer (Freelance)HEALTH AND WELLNESSDecember 2025 - Today (6 months)Barcelona, SpainDesigned and implemented AI chatbot systems for clinics to automate patient inquiries and increase appointment bookings.Built automated workflows to respond instantly to patient questions, qualify leads, and guide them toward booking a consultation.Integrated chatbots with scheduling tools (Calendly) and CRM systems to streamline the booking process.Implemented human handoff systems for complex cases, ensuring seamless patient experience.
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Education
- Master of AI for BusinessRacks Academy2026Centrado en aplicar herramientas de IA para optimizar flujos de trabajo de validación, generación automática de informes y habilitar productividad ingenieril