About Kevin Elian
Spanish
Native or bilingual
Experience
- Smart academia de idiomasSales ExecutiveEDUCATION AND E-LEARNINGJanuary 2022 - January 2026 (4 years)Bogotá, Bogota, ColombiaAcquisition of new clients and personalized advice on language programsConstant achievement of monthly commercial objectives and goals, almost always exceeding expectationsSales closing and post-sale follow-up for customer loyaltyCRM management for client registration and trackingDevelopment of skills in negotiation, face-to-face sales, effective communication, and problem-solving
- Claro comunicacionesCommercial AdvisorTELECOMMUNICATIONSJune 2021 - December 2021 (6 months)Bogotá, Bogota, ColombiaTelephone support and advice to clients on telecommunications products and servicesClient acquisition and loyalty through post-sale follow-upAchievement of monthly sales objectives and goalsResolution of customer queries, complaints, and incident managementUse of CRM and internal tools for client and opportunity trackingDevelopment of skills in effective communication, negotiation, and remote sales
- Animal KannesSales and Customer Service AdvisorJanuary 2019 - December 2019 (11 months)Bogotá, Bogota, ColombiaTelephone support and advice to clients on telecommunications products and servicesClient acquisition and loyalty through post-sale follow-upAchievement of monthly sales objectives and goalsDevelopment of skills in effective communication, negotiation, and remote sales
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Education
- Commercial StrategiesPrixeline2026Estrategias comerciales
- Administrative and Hotel Management Learning ServiceSena2019Gestion administrativa y hotelera Servicio de aprendizaje