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Kerstin TieuKT

Kerstin Tieu

Executive Assistant & Operations Support

€490/day
Hamburg, DE
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Kerstin

Do you spend too much time on emails, scheduling, open to-dos, internal organization, or tracking tasks?

I support entrepreneurs and small businesses as an Executive Assistant & Operations Support to bring structure to their daily business, organize operational processes, and free up valuable time.

With over 10 years in operational management roles at Lidl and Kaufland, I bring not only organizational strength but also the ability to coordinate complex issues, set priorities, and maintain an overview - even in dynamic work environments.

I provide support with, among others:

• Organization of internal workflows and processes
• Project coordination and follow-up

• Team and appointment organization
• Email and calendar management

• Task and follow-up management
• Presentations, research, and documentation
• Operational relief in daily business

What sets me apart:
I quickly familiarize myself with existing structures, think ahead, recognize connections, and take responsibility.
My goal is not just to complete tasks, but to provide sustainable relief to entrepreneurs and ensure more clarity and structure in their daily work.

If you are looking for reliable, organized, and proactive support, I look forward to connecting.
  • German

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • Kaufland Dienstleistung GmbH & Co. KG
    Regional Operations Manager
    RETAIL (SMALL BUSINESS)
    May 2018 - Today (8 years and 3 months)
    Hamburg, Germany
    Responsibility for the operational management and organizational coordination of several locations with over 1,000 employees.

    Focus areas:
    • Leadership, development, and coordination of management teams
    • Organization and optimization of operational processes
    • Strategic and practical personnel and resource planning
    • Prioritization, coordination, and implementation of operational topics
    • Analysis of relevant key figures and operational control
    • Solution-oriented communication in dynamic work environments

    The role has shaped my ability to maintain an overview, create structures, and efficiently coordinate operational matters, even in complex and dynamic work environments.
    Leadership Training Leadership Experience Strategic Planning Project Coordination Task Management
  • Lidl Vertriebs-GmbH & Co. KG
    District Operations Manager
    RETAIL (SMALL BUSINESS)
    October 2013 - April 2018 (4 years and 6 months)
    Münster, Germany
    Responsibility for the operational management of several locations with over 200 employees.

    Focus areas:
    • Organization and coordination of daily business
    • Leadership and development of teams
    • Structuring efficient workflows
    • Analysis of key figures
    • Prioritization and implementation of diverse task areas
    • Communication and coordination between different levels
    Process Organization Operations Support Leadership Competence Management Coaching Task Management

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Education

  • Bachelor of Business Administration
    Lidl Vertriebs-GmbH & Co. KG
    2013
    Bachelor der Betriebswirtschaftslehre
  • Abitur (German high school diploma)
    Gymnasium Mariengarden
    2010
    Abitur

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