Freelancer profile translated to English.
Back to original languageAbout Kerstin
I support companies with the technical maintenance and optimization of their websites, as well as with digital system solutions. My focus is on WordPress websites, website support, and technical adjustments, complemented by experience in ERP systems, database evaluations, and IT project coordination.
I guide projects from planning to implementation – including communication with clients and service providers, system adjustments, and user training. It is particularly important to me to make technical solutions understandable and to implement them in a practical way.
Typical topics I support with:
- WordPress maintenance, adjustments, and upkeep
- Website support and error analysis
- Hosting, domain, and website migrations
- Training for CMS systems
- ERP support and SQL-based evaluations
- I work in a structured, solution-oriented manner with a strong focus on practical and sustainable solutions for companies.
German
Native or bilingual
English
Conversational
Remote only
Primarily works remotely
Experience
- Up to date GmbHERP ConsultantJuly 2024 - July 2025 (1 year)ERP Consulting & System Customization (SelectLine)
- Advised corporate clients from various industries on the introduction and use of the SelectLine ERP system
- Analyzed business processes and customized the system according to operational requirements
- Created and adapted functions, reports, and evaluations based on the SQL database
- Conducted training sessions for users on how to operate the ERP system
- Ongoing client support (phone and email)
- Zentrasport Österreich e.Gen.IT Project ManagerNovember 2022 - May 2024 (1 year and 6 months)IT Project Coordination & Support
- Participated in the planning and implementation of internal IT projects (requirements analysis, coordination with departments, creation of specifications)
- Coordinated and communicated between internal project teams and external IT service providers
- Documented and reported on project progress and system implementations
- Trained employees on the introduction of new IT systems and applications
- 1st level IT support for internal users and participation in 2nd level support
- 2nd level support for external online systems and advertising monitoring solutions
- Trained as a Registration Officer (A-Trust) for digital identity and certificate solutions
- LDD Communication GmbhProject Manager / Web DevelopmentJuly 2020 - July 2022 (2 years)Web Project Management & Website Support
- Planned and implemented web projects, including client communication, quote preparation, and coordination of external service providers
- Performed technical adjustments and maintenance on client websites in the frontend and backend (WordPress, partly TYPO3)
- Set up and customized content management systems (WordPress / TYPO3) and trained clients for independent content maintenance
- Implemented and configured backup solutions with the hosting provider
- Organized and executed domain and hosting migrations
- Ongoing website support, error analysis, and technical assistance
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Education
- Data Protection OfficerTÜV Austria2024Ausbildung Datenschutzbeauftragte