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Kerstin R.KR

Kerstin R.

ABO-Psychologist - Trainer / Consultant / Coach

€1,200/day
Hamburg, DE
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Kerstin

SHORT PROFILE
  • Diploma in Work, Business, and Organizational Psychology
  • • Many years of diverse experience in the fields of interim management, HR management, leadership and personnel development, e-learning, team development, mediation, training, change management, out-/newplacement, recruiting, coaching, onboarding – and talent development, conflict management, communication strategies, innovative learning methods, resilience promotion, learning coaching, and memory training
  • • Skills: High IT affinity, agile, enthusiastic, strong communication skills, team-oriented, resilient, flexible, pragmatic, analytical, strong conceptual skills, goal-oriented, strong organizational skills, creative, motivating & inspiring, empathetic communication
  • Certified Memory Trainer BVGT e.V. and Learning Coach Instructor
  • NLP Practitioner
  • • Industrial Clerk
  • • Industries including: Information Technology, Bio-Tech, Mechanical Engineering, Publishing Houses, Insurance Companies, Savings Banks, Real Estate, Telecommunications, Aviation, Food Manufacturers, Wholesale and Retail Trade, Small and Medium-sized Craft Businesses, Hotel Industry, Public Service, Personnel and Management Consultancies, Training Institutes, Pharmaceuticals, Logistics
PROJECT SELECTION
Mediation and Team Development DSR Hotel Holding: Successful conflict resolution in
two critical hotel situations. Mediation, individual coaching, and team training
Interim Project Lufthansa AG: Consulting employees in a Corona-induced restructuring. Quick decision-making on career options through
targeted application coaching, crisis counseling, and profile optimization
Restructuring Deutsche Telekom: Coaching and training of employees at all levels, with a focus on digital competencies, motivation, and personal
crisis management.

  • German

    Native or bilingual

  • English

    Conversational

Can work on-site
Hamburg (up to 50km)

Experience

  • Div. Arbeitgeber -
    Expert in Reorientation
    September 2004 - Today (21 years and 9 months)
    Hamburg, Germany
    • Consulting and coaching of individuals and teams in professional and personal phases of change with a focus on potential development, personal development, and reorientation.

    • Introduction of the 5-element profile, based on the Chinese 5-element doctrine, as an optional and holistic tool to support coaching, career counseling, team development processes, and conflict situations.
    • Development and execution of practical workshops, training sessions, and online training, webinars, and lectures that promote orientation, willingness to change and act, motivation, self-confidence, and inspiration.
    • Career mentoring and positioning.
    • Personality coaching, motivation coaching.
    • Application coaching and career counseling.

    Selected Key Successes:
    • Sustainable improvement of professional prospects through tailor-made coaching approaches.
    • Integration of the 5-element analysis into projects with measurable effects on team cohesion and productivity, successfully applied to managers and HR teams.
  • DSR Hotel Holding GmbH,
    Trainer & Personnel Developer
    April 2023 - December 2024 (1 year and 8 months)
    Hamburg, Germany
    • Conception, execution, and implementation of practice-oriented in-person training and innovative e-learning formats for managers and employees on topics such as communication skills, complaint management, conflict resolution, and sales and communication techniques.
    • Development and execution of train-the-trainer programs, mentor training in the onboarding context.
    • Conducting team development measures to strengthen collaboration and improve the work culture in hotel teams.
    • Conducting mediations for sustainable conflict resolution, focusing on restoring productive team dynamics.
    • Coaching employees on conflicts and personal challenges to increase work performance and satisfaction.
    • Mentoring apprentices and new employees, with a focus on conflict prevention and team integration.

    Selected Key Successes:
    • Implementation of training that led to a measurable improvement in team collaboration and reduced turnover.
    • Sustainable conflict resolutions through individually designed mediations and team development programs, which significantly reduced sick leave and resignations.
    • Establishment of an effective onboarding program that ensured smooth integration of new employees.
  • Insa Gesundheitsmanagement GmbH, freiberuflich,
    Trainer Health and Stress Management
    November 2022 - March 2023 (4 months)
    Munich, Germany
    • Conducting online seminars and webinars on health, stress management, and burnout prevention, tailored to the needs of companies.
    • Moderating interactive training sessions that promoted knowledge and experience exchange, and imparted effective methods for resilience promotion.
    • Creation of detailed reports on seminars with

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Education

  • Diploma in Work, Business, and Organizational Psychology
    RWTH Aachen,
    1996
    Diplom Arbeits-, Betriebs- und Organisationspsychologie
  • Institute for Pedagogical Psychology, RWTH Aachen
    1994

Skill set

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