You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Kerstin LudwigKL

Kerstin Ludwig

Brand Operations & Design Leadership

€1,200/day
Berlin, DE
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
Back to original language

About Kerstin

I help companies translate brand strategy into real execution across teams, touchpoints, and increasingly, AI.

With 25+ years of experience in brand, design, and transformation, I support where things get complex: when strategy doesn't cleanly translate into execution, teams interpret differently, governance is missing, or growth and change put pressure on consistency.

What I support with:
• Brand Strategy & Positioning
• Brand Operations & Governance
• Design Leadership & Enablement
• Rebranding & Transformation
• Team Alignment & Decision Making
• AI-ready Brand Systems & Operating Logic

Typical challenges:
— Strategy exists but isn't usable
— Brand drift across teams, markets, or channels
— Inconsistent execution despite guidelines
— Too many decisions, too little clarity
— Rework, friction, and lack of ownership

I work hands-on and strategically — as a Fractional Lead, Sparring Partner, or in focused Strategy Sprints. Experience with Shopware, Scout24, Berlin Brands Group, and DaWanda, among others. Red Dot Award Winner, German Brand Award.

More information and case studies:
  • English

    Native or bilingual

  • German

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • going→fwd
    Strategic Advisor • Directing Brand, Systems & Transformation
    CONSULTING AND AUDITS
    January 2026 - Today (5 months)
    Berlin, Germany
    I help organizations translate strategy into functioning systems across teams, touchpoints, and increasingly, AI.

    I work where growth, transformation, or complexity create friction: when strategy is no longer cleanly translated into execution, teams interpret differently, decision-making logic breaks down, or brand consistency begins to drift.

    Part operator, part sparring partner, part external observer.

    What I support with:

    → Making strategic gaps visible and actionable
    → Translating brand strategy into usable systems
    → Clarifying trade-offs between brand, design & marketing
    → Strengthening governance, enablement & adoption
    → Stress-testing decisions under uncertainty
    → Building setups that scale without losing coherence

    Expertise

    ✓ Brand & Design Systems (DAM, Governance, AI, Adoption)
    ✓ Platform, Marketplace & Digital Business Models (B2B + B2C)
    ✓ Large-scale Rebrandings & Transformation
    ✓ Agency-Client Collaboration
    ✓ Complex and regulated organizations

    Selected Signals
    • €600K/year savings through governance & self-service enablement
    • ~€1M savings over 3 years through operating model optimization
    • AI-powered scaling without brand drift
    • 25+ years of experience with Shopware, Scout24, Berlin Brands Group & DaWanda, among others

    Formats
    → Strategy Sparring
    → Strategy Sprint / Diagnostic
    → Ongoing Advisory
    → Alignment Workshop
    → Fractional Lead

    20 Min. Clarity Call:
    calendly.com/going-fwd

    More information & Case Studies:
    going-fwd.com

    Detailed portfolio available upon request
    Systems Thinking Strategy Artificial Intelligence (AI) Branding & Identity Brand Operations
  • shopware AG
    Head of Brand Design
    SOFTWARE PUBLISHING
    July 2024 - March 2026 (1 year and 8 months)
    Berlin, Germany
    Fractional/Interim mandate to manage Brand Infrastructure, Governance, and AI Enablement for a publicly listed European B2B SaaS platform with activities in EMEA and the USA.

    Development and implementation of a Brand Operating System with demonstrable ROI: fragmented structures were transformed into a scalable, governed infrastructure — with measurable adoption and reduced reliance on central teams.

    End-to-end responsibility for AI Enablement: evaluation of tools, piloting in real production contexts, development of brand-safe self-service workflows, and coordination with Legal and Compliance. Reduction of production effort and time-to-market across marketing teams.

    Conception and execution of a flagship event rebranding under high time pressure: approx. 1,500 participants, consistent application of the Brand System across all touchpoints, and development of reusable templates and spatial guidelines.

    Collaboration across Brand, Marketing, Product, Partnerships, and Events. Focus on Governance and Enablement as an Operating Model — not on centralized execution.
    Artificial Intelligence (AI) B2B SaaS Brand Operations Design Leadership Branding & Identity
  • Scout24 SE
    Creative Studio Lead
    E-COMMERCE
    August 2020 - October 2023 (3 years and 2 months)
    Berlin, Germany
    Led Creative Operations for one of Europe's largest digital marketplaces — MDAX listed, with over 20 million monthly visitors.

    Built and scaled an in-house Creative Studio from the ground up: insourced design and production expertise, introduced an agile operating model, and significantly reduced external costs over three years.

    Implemented a Brand Hub and DAM system, scaled motion design — from guidelines to TV commercial production — and established a Production Intake System, CMS Design System, and Salesforce relaunch. All measures reduced time-to-market and improved the performance of relevant revenue touchpoints.

    Took responsibility for the UX Guild 2022, achieving an 82% effectiveness rating in upward feedback.
    Brand Operations Design Leadership Branding & Identity Strategy B2B

Recommendations

Be the first to recommend Kerstin

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Education

  • Foundations in Design Thinking Hyper Island + CIFS AI Expert Human-Centered Insights Stragety Accelerator
    Foundations in Design Thinking Hyper Island + CIFS AI Expert Human-Centered Insights Stragety Accelerator
  • Exponential Design Leader (DLX), Master's Degree
    Future London Academy
    2025
    Exponential Design Leader (DLX), Master's Degree

Certifications

Skill set

Categories