Freelancer profile translated to English.

Description

Are you spending too much time on administrative tasks instead of growing your business?

I help freelancers and B2B consultants implement practical AI assistants designed to automate their daily management without complexity.

These assistants handle client follow-up, reminders, and administrative organization to reduce mental load and wasted time.

My approach is pragmatic, results-oriented, and adapted to the realities of service-based businesses.

Result: smoother operations, better cost control, and more time to increase your revenue.

Languages

English
Native or bilingual
Spanish
Basic
French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

CK AGENCY
Co-Founder
CONSULTING AND AUDITS
March 2023 - Today (3 years and 3 months)
Seine-Saint-Denis, France
- Prospect and close contracts (direct sales, networks, calls)
- Negotiate commercial terms and prices
- Retain existing clients
- Manage sensitive client situations Operational and service quality management
- Organize the production of administrative services
- Implement clear processes and effective tools
- Ensure quality, confidentiality, and timely delivery
- Manage workload and planning Financial & administrative management of the company
- Monitor profitability, cash flow, and margins
- Set prices consistent with the market
- Track client billing and payments
- Manage expenses and investments Image, credibility & communication
- Cultivate a professional image (LinkedIn, website, messaging)
- Build the company's credibility
- Reassure clients about confidentiality and seriousness
Pilotage de projets Facturation et suivi des paiements Relation clients Gestion administrative Mise en place de procédures
FT Conseil
Sales Assistant
CONSULTING AND AUDITS
March 2020 - September 2020 (6 months)
Seine-Saint-Denis, France
- Creation and follow-up of quotes, purchase orders, and invoices
- Update client data (CRM, ERP, Excel files)
- Follow-up of commercial contracts
- Filing and archiving of commercial documents
- Recording and follow-up of client requests
- Management of delays, anomalies, or complaints
- Telephone and client email handling
- Responding to information requests
- Client satisfaction follow-up
- Calendar management
- Preparation of files before appointments
Gestion commerciale & ADV Analyse et gestion des données Gestion de la relation client Gestion des emails Classement et archivage
DAZ TRADING COMPANY LIMITED
Store Manager
FASHION AND COSMETICS
October 2018 - May 2019 (7 months)
- Shelf stocking / order process management
- Merchandising / Labeling / stocking,
- Customer reception, loyalty, and development
- Cash register / Inventory
- Stock management
- Invoicing
- Sales development
- Premises maintenance and security
Gestion des stocks Encaissements Gestion opérationnelle chiffre d'affaire Gestion de la relation client

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Titre Certifié , Responsable Commerce International
GESCIA
2020
Titre Certifié , Responsable Commerce International
MOVIL'APP / ERASMUS
GESCIA
2019
MOVIL'APP / ERASMUS

Check out Kerna's education

Kerna Destra

AI Assistant for Freelancers & Consultants

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