Freelancer profile translated to English.

Description

My name is Kenza, holder of a Baccalaureate in Management and Administration and a Bac+2 in Commerce Management, I have acquired solid experience in administrative management, customer relations, and organization through my experiences at La Poste, the Departmental Council of Haute-Garonne, and the Prefecture.

Rigorous, organized, and attentive, I offer my services as an independent administrative assistant to support companies and professionals in:

• Email management and client follow-up

• Telephone reception and customer relations

• Appointment scheduling and agenda management

• Processing and filing of documents

• Data entry

• HR administrative management (leave, absences, employee files)

Autonomous and versatile, I work remotely with seriousness and efficiency.

Available for one-off or regular missions.

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

NDRC
Apprenticeship Contract BTS
RETAIL (LARGE RETAILERS)
September 2021 - August 2024 (2 years and 11 months)
Toulouse, France
Develop the client portfolio
Respond to client needs
Public guidance
Commercial reception
Telephone prospecting
File management
Client loyalty
Conseil Départemental Haute Garonne
Administrative Management Officer
July 2021 - September 2021 (2 months)
Toulouse, France
Analyze requests and provide support in administrative procedures
Manage and monitor administrative files
Respond to user requests (in person, phone, email)
Verify and process administrative documents
Coordinate with different departments to ensure follow-up of requests
Haute Garonne
Human Resources Assistant
March 2021 - September 2021 (6 months)
Toulouse, France
Personnel administration
Leave and absence management
Employee file management
Training follow-up
HR Support