Freelancer profile translated to English.
Back to original languageAbout Kenza
Methods and continuous improvement consultant, I am committed to supporting companies in their transformation projects by acting on diversities in order to let potentials express themselves and fuel projects with operational creativity.
English
Fluent
Arabic
Native or bilingual
French
Native or bilingual
Can work on-site
Paris (up to 50km), Lyon (up to 30km)
Experience
- DCS EASYWAREService Delivery ManagerDIGITAL AND ITFebruary 2020 - Today (6 years and 5 months)Paris, FranceManaging a supervision service + call center contract for SNCF.Monitoring and facilitating committee meetingsLeading transformation projectsTeam management (50 people in shifts and office hours)
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Education
- Master Management de la qualité des organisationsUniversité Claude Bernard Lyon 12014- Qualité, sécurité, environnement (QSE) - Normes (Audit, accompagnement à certifications...) - Management des risques - Lean Management - Statistiques - Gestion de projet - Gestion comptable et financière
Certifications
- LSS - Green BeltÉcole Centrale Paris2018
- ITIL V4People Cert2020