About Kenza
French
Native or bilingual
English
Fluent
Spanish
Fluent
Experience
- Zayna BoutiqueSocial Media Manager / Community ManagerE-COMMERCEJuly 2020 - November 2021 (1 year and 4 months)Medellín, ColombiaE-shop for jewelry - Colombia➤ Development of Social Media Strategy (Facebook and Instagram)- Creation of social media accounts- Definition of objectives and target audience challenges- Definition of an editorial line and visual identity➤ Content creation for social media- Development of the editorial calendar- Writing and scheduling content (posts and stories)- Research of relevant hashtags- Creation and sourcing of visuals aligned with the brand identity➤ Community management on Facebook and Instagram- Community engagement and development- Responding to comments and private messages- Organizing contests on Instagram➤ Writing product descriptions for the e-shop
- SwarovskiCommunication & PR AssistantLUXURY GOODSJuly 2018 - December 2018 (6 months)Paris, FranceSwarovski Jewelry Division (B2C)DIGITAL COMMUNICATION - SOCIAL MEDIA - INFLUENCERS➤ Community Management (Facebook and Twitter)- Community management and engagement: Interactions, responses to comments and private messages- Editorial calendar development: Writing and scheduling posts, choosing visuals- Competitive analysis and monitoring➤ Influencers and Digital PR- Management of collaborations and relationships with influencers- Participation in the organization of Influencer events- Monitoring of coverage and reporting➤ Management of relationships with points of sale (France - Benelux)- Sharing digital content for point-of-sale communication- Monitoring and reporting of online postings➤ Media Plan and Press Relations (France-Benelux)- Monitoring press tools (press kits, EN/FR translations...)- Organization of events (Spring/Summer 2019 Press Presentation Day)
- SwarovskiCommunication SpecialistLUXURY GOODSJanuary 2019 - October 2020 (1 year and 9 months)Paris, FranceSwarovski Professional Division (B2B2C)COMMUNICATION & BRANDING➤ Support for B2B client communication across various sectors (Ready-to-wear, jewelry, accessories, home decor...)- Social Media (Facebook, Instagram), Photoshoots, B2B & B2C Newsletters- Digital communication, merchandising, training➤ Development of the annual action plan with the Marketing & Communication team- Organization of CRM events- Support for sales teams in account development and objective achievement➤ Writing articles on Wordpress (fashion, jewelry, accessories, upcycling...)
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Education
- Master 2 Marketing and CommunicationKedge Business School (Bordeaux)2018Diplôme du Programme Grande Ecole (PGE) de Kedge Business School. Spécialisation en Marketing et Communication
- Business Management DegreeCatholic University of Lille2014Double cursus: Licence de Gestion et Préparation aux Grandes Ecoles de Commerce.