Description

Scale with Ease - Lead your business through change with equipped leaders, empowered teams, and simple and sustainable systems in place.

With over two decades experience navigating the complexities of scaling a business in Fortune 500 and start-up environments, I know how important it is to have your people on your side and right structures in place to sustain growth.

I work alongside you as a trusted business partner to reduce growth risks, including operational errors, employee resistance, and operational errors.

To give you an idea of how I can help, think...

-Equipped Leaders stay stay focused, strategic, and increase innovation in the face of uncertainty.

-Empowered Teams that are motivated to shift gears and follow through.

-Simple and Sustainable operational structures that keep everyone and everything in flow.

The nitty gritty might look like:

-Coaching to manage stress responses and avoid reactive decision-making

-Consulting on growth strategies that account for the right size, timing, pace for growth

-Building a culture of psychological safety where mistakes are catalysts for creative problem-solving

-Remuneration and rewards aligning individual and business performance goals

-Performance management process that supports open dialogue for consistent feedback

-Personalised talent development plans that accelerate closing skill and experience gaps

-Increased team ownership and accountability to innovate solutions

-Streamlined SOPs and communication flows that keep everyone on the same page

-KPIs that align with core values and Employee Value Proposition

Get in touch and let's chat about what you're trying to achieve and how I can help.

Languages

English
Native or bilingual

Workplace preferences

Can work on-site

Wales (up to 50km), Bristol (up to 10km), London (up to 10km)

Self-Employed
Operations & People Consultant
HUMAN RESOURCES
June 2018 - Today (8 years)
Supports SMEs and entrepreneurs by developing high-performing teams and operational structure, with creative solutions that balance commercial goals with best people and ops practice.

Project Highlights:

-Guided operations team in a scale-up to solve stock-loss issues with KPIs, SOPs and Incident Reports. Increased teams’ commitment to the operational and culture change by identifying core values and Integral Theory based needs, and linking performance management and rewards programmes.

-Reduced recruitment needs with succession planning across business units to identify soft progression opportunities for a diverse team in a flat organizational structure. Identified temporary assignment opportunities that met headcount needs and prepared individuals for promotional opportunities.

-Coached team of junior managers to to lead employee initiatives of recruitment and performance management, resulting in more strategic decision-making, smoother employee transitions, and accelerated growth for managers.
Coaching Employee Engagement Performance Management
Three-Sixty Aquaculture
Director - Operations
AGRICULTURE
September 2013 - May 2018 (4 years and 9 months)
Wales, United Kingdom
Led business development activities, preparing grant applications, business plans, financial forecasts, and pitch decks, and managed investor and lender relationships.
-Secured £250K of seed funding and £3M of subsequent investment
-Project managed operations milestones, including planning permissions, industry permits, and regulatory reporting.
Project Management Pitch
Tiffany & Co.
HR Manager - Europe
LUXURY GOODS
July 2002 - December 2012 (10 years and 5 months)
London, United Kingdom
Led an international and cross-functional team of ten to transition the UK and European HR department’s role from a transactional administrative function to trusted business partner for internal client base of 1,000 employees.

Highlights:

-Maintained dual reporting into senior European Business and Global HR leadership to solidify the HRBP relationship in the region.
-Streamlined commission structures in UK and Swiss markets so performance targets were clear, with incentive for exceeding targets.
-Innovated a Global Assignment policy so leaders and top talent could cost-effectively transfer into critical markets as retail and operations divisions rapidly expanded around the globe.
Global Mobility Commission Plans Change Management