About Kemi
French
Native or bilingual
Experience
- AMF AgencyVirtual AssistantTELECOMMUNICATIONSJanuary 2026 - May 2026 (4 months)I am a Virtual Assistant and Customer Support Agent specializing in managing high-volume conversations.During my experiences, I have managed several hundred customer messages daily, ensuring quick, professional, and personalized responses. I have developed an excellent ability to handle multiple conversations simultaneously while maintaining a high level of customer satisfaction.My skills include:• Customer support via chat and email• Customer relationship management• User loyalty and engagement• Remote administrative assistance• Social media and community management• Data entry and organization
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