Freelancer profile translated to English.
Back to original languageAbout Keltoum
I support companies in the success of their complex digital projects, combining **product vision, agile management, and IT governance**.
My approach is centered onvalue**, **collaboration**, and **structuring**, to design solutions that are actually used and useful. I act as a **Product Owneror **functional consultant**, with a strong understanding of business needs.
I integrateagile methodsto improve adaptability, communication flow, and team performance.
French
Native or bilingual
English
Fluent
Arabic
Native or bilingual
Spanish
Basic
Remote only
Primarily works remotely
Experience
- SUEZ PARISProduct OwnerDecember 2023 - May 2025 (1 year and 6 months)Product Owner
- Co-construction of the product vision and project lot content, and elaboration of user stories
- Backlog enrichment: analysis and translation of business needs, interface and support, estimation of efforts, risks, and opportunities
- Steering of the testing phase, identification and analysis of anomalies, incident management and tracking
- Organization and participation in agile ceremonies (release planning, demo, retrospective)
- Coordination with the central team and interface between business teams on UX/UI aspects, and deployment monitoring with teams
- Documentation of processes and initialization of repositories
Change and Agile Transformation Support- Functional support for the adoption and appropriation of tools by business and IT teams: support for territory managers and administrators, solution deployment, content contribution, support, and processing of user feedback
- Administrator training: support on back-office administration and solution usage, demonstrations, and implementation of Guides and Operating Procedures.
- SFR B2BTransverse ManagementTELECOMMUNICATIONSJune 2021 - November 2023 (2 years and 6 months)Paris, FranceScoping of the new Fixed Telephony offer and solution due to copper shutdown
- Co-construct the content of project lots and elaborate user stories
- Ensure stakeholder alignment on the vision of the Product to be built
- Steering of the engineering and business testing phases
- Synchronization and coordination between business needs and IT
- Consolidation of project reporting
- Steering of Business Steering Committees & Project team progress tracking
Scoping of the new offer and a Next-Generation TOIP solution. - Crédit Agricole - Leasing & FactoringScrum Master ProgrammeBANKING AND INSURANCEFebruary 2019 - February 2020 (1 year and 1 month)Paris, FranceScrum Master for the PFE project (Middleware solution)
- Facilitation of SCRUM ceremonies and methodological guarantor
Scrum Master Programme "Infrastructure Transformation and Obsolescence Management Programme":- Definition and integration of target processes
- Agile organization and facilitation of the PTGO program
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Education
- Professional Master "Information Systems and Knowledge Management"Université Paris1 Panthéon-SorbonneParis2014Master Professionnel
- Engineering degreeÉcole d'ingénieur informatique de Limoges 3ILCycle ingénieur