Freelancer profile translated to English.
Back to original languageAbout Kelly
My name is Kelly Meoli, I am a communication and event consultant based in the Canton of Vaud, Switzerland. I have over 7 years of experience in this field and a wide range of skills in various sectors related to tourism, catering, and real estate (3 different universes but which have much in common: customer relations, brand image, and notoriety).
I offer my services to support you with:
- Your graphic creations / Branding
- Your visual content creation / Print
- Your social media management / Community Manager
- Advice and management of your events / Wedding planner
Very curious and observant, I would like to put my skills to your advantage to help you get started!
With advice, analysis, and monitoring, you will have all the foundations to successfully complete your project and evolve with your brand that is close to your heart.
French
Native or bilingual
Spanish
Fluent
English
Fluent
Remote only
Primarily works remotely
Experience
- Paradisus Melia Salinas Lanzarote 5*Destination ConciergeJune 2023 - Today (3 years)Lanzarote, Las Palmas, SpainReception and management of VIP clients, coordination of their private events and special requests.Interdepartmental coordination (F&B, housekeeping, maintenance, reception) to ensure perfect execution.Complaint management, customer satisfaction monitoring, KPI analysis.Organization of tours, site visits, and client accompaniment.Supervision of technical and operational teams.
- Groupe FRAMCenter ManagerTRAVEL AND TOURISMOctober 2022 - May 2023 (7 months)Charco del Palo (Lanzarote), SpainOrganization of client events, logistical coordination, and operations management.Brand standards monitoring, satisfaction analysis, reporting.Team training and supervision.
- Groupe FRAMCenter ManagerApril 2022 - October 2022 (6 months)33680 Lacanau, FranceOrganization of client events, logistical coordination, and operations management.Brand standards monitoring, satisfaction analysis, reporting.Team training and supervision.
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Education
- English training in San Diego, EnglishEF Language Courses Abroad Adults and Professionals2019Formation d'Anglais à San Diego, Anglais
- Bachelor of Arts in CommunicationPôle Paris Alternance (PPA)2018Bachelor, Communication