About Kelly
Experience
- Thrive Next GenSystem Engineer,fromJuly2025toPresentDIGITAL AND ITJuly 2025 - Today (1 year and 1 month)Focused on delivering high-level technical support and infrastructure optimization for the top 15 elite-tier enterprise clients for the company Achieved a median CSAT score of 96.2% Ranked as a top 2 ticket performer with 187 tickets closed in a month
- SSM Green Campus Inc.IGCSE ICT Teacher and Cambridge IT Teacher,fromJune2024toPresentJune 2024 - May 2025 (11 months)Expertly translated complex infrastructure concepts into digestible training for diverse audiences, ensuring a high standard of technical competency across 4 levels including the Cambridge pre-university levels Results ofproven track record of academic excellence, including S4 scores up to 97% and AS Level marks consistently above 85% in every unit tests and term tests
- Essilor Luxottica (MSP)Service Desk Specialist,fromDecember2023toJune2024December 2023 - June 2024 (6 months)Ensured the company's operation runtime 100%.Became a top 1 performer within the operation team..
Recommendations
Be the first to recommend Kelly
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Bachelor of Science in Information technologyCavite State Univerisity2023Bachelor of Science
- Training for Microsoft Azure FundamentalsTraining for Microsoft Azure Fundamentals